Changing Casino Promo

[Matco]

I recently booked my casino promo for a 5 day sailing in October of 2021, I received my new promo with more casino cash would I be able to have them update my reservation or would I have to cancel and rebook?

 

TIA  

[AtlantaCruiser72]

13 hours ago, Matco said:

I recently booked my casino promo for a 5 day sailing in October of 2021, I received my new promo with more casino cash would I be able to have them update my reservation or would I have to cancel and rebook?

 

TIA  

Only the casino department can answer that by calling them.  The terms of every offer are different. 

[Matco]

Update, after 3 phone calls over the last week to the casino department, despite them telling me they would take care of it nothing has changed. So I decided to but another cabin on courtesy hold and just have then transfer the deposit to the new booking number and cancel my old one. I should have just done that to start. I even was able to stack the $100 OBC on top of my casino promo