Tom_n_Sara Posted March 25, 2021 #1 Share Posted March 25, 2021 Probably like many of you, with all the cancellations we had FCC. We had forgotten about 2 of them. Yesterday both my DW and I received emails from Royal reminding us about them and how we could use them. They enabled us to pay off all but about $65 dollars of the last remaining cruise we have scheduled for later this year. THANK YOU, Royal Caribbean for being honest concerning the FCC! 5 Link to comment Share on other sites More sharing options...
pcur Posted March 25, 2021 #2 Share Posted March 25, 2021 I have also had a recent exceptional experience with RCCL's Customer Service, as well as Princess Cruises, too. My son had one of the largest County Health Departments in Michigan gladly re-schedule his second vaccine appointment (his employer is an essential business). They called him back 20 minutes after he emailed. There's still a lot of good humanity out there............................... Link to comment Share on other sites More sharing options...
firefly333 Posted March 25, 2021 #3 Share Posted March 25, 2021 I also got a email from rcl yesterday with the amt of leftovers on a fcc. Part paid off my april cruise. Last I heard if you were cancelled you got one big fcc reissued, so when april got cancelled I cant say I was thrilled with yet another fcc rule change that now my 1 fcc, becomes 2 fcc, the part I used with deposit and what I didnt use. Now instead of 1 fcc, I have 2 to keep up with. Thank goodness for my ta. Link to comment Share on other sites More sharing options...
firefly333 Posted March 25, 2021 #4 Share Posted March 25, 2021 (edited) Cc still having issues, posted twice. Edited March 25, 2021 by firefly333 Link to comment Share on other sites More sharing options...
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