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New Cunard Protocols received by T/A


Megabear2
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My travel agent has just received the following from Cunard regarding my future cruise. I'm a bit confused as I sail on 14 January 2022 and these only run until 31 December 2021, but some of you might find them helpful.

 

Our itineraries.

For your customer's peace of mind, we will not visit any country on the UK government's red list at the point of travel. We always do our best to visit all of the destinations on our itineraries but if for any reason we’re unable to visit, we will either spend an additional day in another port, add in a new port, or if neither is possible, your customer will get to enjoy an additional day at sea.

 

Updates to our Vaccination and Testing Policy
(For departures from 13 October up to and including 31 December 2021):

We’ve changed the policy for guests under five years old. All guests 18 years old and above still need to be fully vaccinated. All guests aged between five and 17 years old will need to have completed their vaccination course a minimum of 14 days prior to sailing or will require a negative PCR test within 120 hours prior to travel. Guests aged four and younger will be allowed to travel providing their travelling parents/guardians meet the vaccination and testing policy requirements. All guests will also require a negative COVID-19 test at the terminal; the cost of both the COVID-19 test at the terminal and the PCR test will be complimentary.

If guests are travelling with children aged between five and 17 years old who are not vaccinated, they can register with our service provider, Prenetics, and order a PCR pre-cruise testing kit for every unvaccinated guest aged between five and 17 on their booking. Registration opens five weeks before sailing and closes six days before the embarkation date.

Proof of vaccination for guests from Wales has been updated to the following:
https://gov.wales/get-nhs-covid-pass-show-your-vaccination-status-travel
We will accept the digital or printed version of the NHS COVID-19 Pass accessed via the NHS website (nhs.uk)

It is the responsibility of all guests to adhere to the local travel restrictions that apply – including all documentation, testing and vaccination requirements when travelling to their point of embarkation.

Going ashore.

We will continue to offer a wide range of shore excursions and from 13 October 2021, guests will also have the option to go ashore independently. In doing so they must adhere to the specific Covid-19 protocols in each destination. As restrictions in each destination are changeable, and some destinations may only allow cruise line organised experiences ashore, we highly recommend guests purchase Cunard shore experiences prior to travel to ensure they always have the option to explore each destination.

During your customer’s holiday, destinations on their itinerary may have various documentation requirements. Guests will be responsible for meeting the entry requirements of each destination but we will be happy to guide them through all testing and documentation needs on board. Testing may also be required to go ashore in various destinations. These tests will be available to purchase on board, however, currently the majority of ports we will be visiting this year do not require entry testing. All requirements are subject to change.

 

Returning home - additional information.

Guests will need to ensure they’re aware of, and have registered where needed, for all documentation required when returning home to their country of residence.

UK guests must complete a Passenger Locator Form (PLF) in the 48 hours before arrival back into the UK. We recommend that they create an account and complete some of their details before they sail. They’ll need a data-enabled device (e.g. smart phone or tablet) on board to complete the form. We do have some facilities on board for those who do not own a suitable device.

Guests are required to take a test prior to disembarkation. The test will be available to purchase on board.

For UK resident guests aged five years and above, current requirements for any sailing visiting international ports are that a PCR test is taken two days after their return to the UK. Whilst all testing required for entry into the UK or country of disembarkation will be organised on board, guests must organise the ‘day two’ PCR test themselves. This is a requirement of the UK government and it is essential that they book it in advance as they will need to provide the booking reference on the Passenger Locator Form (PLF).  

Entry requirements into the UK and other countries of residence or disembarkation may have different requirements and are subject to change. Guests should be compliant with the latest guidance. 

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On 9/10/2021 at 9:51 PM, Megabear2 said:

My travel agent has just received the following from Cunard regarding my future cruise. I'm a bit confused as I sail on 14 January 2022 and these only run until 31 December 2021, but some of you might find them helpful.

 

Our itineraries.

For your customer's peace of mind, we will not visit any country on the UK government's red list at the point of travel. We always do our best to visit all of the destinations on our itineraries but if for any reason we’re unable to visit, we will either spend an additional day in another port, add in a new port, or if neither is possible, your customer will get to enjoy an additional day at sea.

 

Updates to our Vaccination and Testing Policy
(For departures from 13 October up to and including 31 December 2021):

We’ve changed the policy for guests under five years old. All guests 18 years old and above still need to be fully vaccinated. All guests aged between five and 17 years old will need to have completed their vaccination course a minimum of 14 days prior to sailing or will require a negative PCR test within 120 hours prior to travel. Guests aged four and younger will be allowed to travel providing their travelling parents/guardians meet the vaccination and testing policy requirements. All guests will also require a negative COVID-19 test at the terminal; the cost of both the COVID-19 test at the terminal and the PCR test will be complimentary.

If guests are travelling with children aged between five and 17 years old who are not vaccinated, they can register with our service provider, Prenetics, and order a PCR pre-cruise testing kit for every unvaccinated guest aged between five and 17 on their booking. Registration opens five weeks before sailing and closes six days before the embarkation date.

Proof of vaccination for guests from Wales has been updated to the following:
https://gov.wales/get-nhs-covid-pass-show-your-vaccination-status-travel
We will accept the digital or printed version of the NHS COVID-19 Pass accessed via the NHS website (nhs.uk)

It is the responsibility of all guests to adhere to the local travel restrictions that apply – including all documentation, testing and vaccination requirements when travelling to their point of embarkation.

Going ashore.

We will continue to offer a wide range of shore excursions and from 13 October 2021, guests will also have the option to go ashore independently. In doing so they must adhere to the specific Covid-19 protocols in each destination. As restrictions in each destination are changeable, and some destinations may only allow cruise line organised experiences ashore, we highly recommend guests purchase Cunard shore experiences prior to travel to ensure they always have the option to explore each destination.

During your customer’s holiday, destinations on their itinerary may have various documentation requirements. Guests will be responsible for meeting the entry requirements of each destination but we will be happy to guide them through all testing and documentation needs on board. Testing may also be required to go ashore in various destinations. These tests will be available to purchase on board, however, currently the majority of ports we will be visiting this year do not require entry testing. All requirements are subject to change.

 

Returning home - additional information.

Guests will need to ensure they’re aware of, and have registered where needed, for all documentation required when returning home to their country of residence.

UK guests must complete a Passenger Locator Form (PLF) in the 48 hours before arrival back into the UK. We recommend that they create an account and complete some of their details before they sail. They’ll need a data-enabled device (e.g. smart phone or tablet) on board to complete the form. We do have some facilities on board for those who do not own a suitable device.

Guests are required to take a test prior to disembarkation. The test will be available to purchase on board.

For UK resident guests aged five years and above, current requirements for any sailing visiting international ports are that a PCR test is taken two days after their return to the UK. Whilst all testing required for entry into the UK or country of disembarkation will be organised on board, guests must organise the ‘day two’ PCR test themselves. This is a requirement of the UK government and it is essential that they book it in advance as they will need to provide the booking reference on the Passenger Locator Form (PLF).  

Entry requirements into the UK and other countries of residence or disembarkation may have different requirements and are subject to change. Guests should be compliant with the latest guidance. 

Can you repost -  this is unreadable 

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2 hours ago, lissie said:

Can you repost -  this is unreadable 

 

Our itineraries.

 

For your customer's peace of mind, we will not visit any country on the UK government's red list at the point of travel. We always do our best to visit all of the destinations on our itineraries but if for any reason we’re unable to visit, we will either spend an additional day in another port, add in a new port, or if neither is possible, your customer will get to enjoy an additional day at sea.


Updates to our Vaccination and Testing Policy
(For departures from 13 October up to and including 31 December 2021):

  • We’ve changed the policy for guests under five years old. All guests 18 years old and above still need to be fully vaccinated. All guests aged between five and 17 years old will need to have completed their vaccination course a minimum of 14 days prior to sailing or will require a negative PCR test within 120 hours prior to travel. Guests aged four and younger will be allowed to travel providing their travelling parents/guardians meet the vaccination and testing policy requirements. All guests will also require a negative COVID-19 test at the terminal; the cost of both the COVID-19 test at the terminal and the PCR test will be complimentary.
  • If guests are travelling with children aged between five and 17 years old who are not vaccinated, they can register with our service provider, Prenetics, and order a PCR pre-cruise testing kit for every unvaccinated guest aged between five and 17 on their booking. Registration opens five weeks before sailing and closes six days before the embarkation date.
  • Proof of vaccination for guests from Wales has been updated to the following: https://gov.wales/get-nhs-covid-pass-show-your-vaccination-status-travel
  • We will accept the digital or printed version of the NHS COVID-19 Pass accessed via the NHS website (nhs.uk)
  • It is the responsibility of all guests to adhere to the local travel restrictions that apply – including all documentation, testing and vaccination requirements when travelling to their point of embarkation.


Going ashore.

 

We will continue to offer a wide range of shore excursions and from 13 October 2021, guests will also have the option to go ashore independently. In doing so they must adhere to the specific Covid-19 protocols in each destination. As restrictions in each destination are changeable, and some destinations may only allow cruise line organised experiences ashore, we highly recommend guests purchase Cunard shore experiences prior to travel to ensure they always have the option to explore each destination.

 

During your customer’s holiday, destinations on their itinerary may have various documentation requirements. Guests will be responsible for meeting the entry requirements of each destination but we will be happy to guide them through all testing and documentation needs on board. Testing may also be required to go ashore in various destinations. These tests will be available to purchase on board, however, currently the majority of ports we will be visiting this year do not require entry testing. All requirements are subject to change.
 

Returning home - additional information.

  • Guests will need to ensure they’re aware of, and have registered where needed, for all documentation required when returning home to their country of residence.
  • UK guests must complete a Passenger Locator Form (PLF) in the 48 hours before arrival back into the UK. We recommend that they create an account and complete some of their details before they sail. They’ll need a data-enabled device (e.g. smart phone or tablet) on board to complete the form. We do have some facilities on board for those who do not own a suitable device.
  • Guests are required to take a test prior to disembarkation. The test will be available to purchase on board.
  • For UK resident guests aged five years and above, current requirements for any sailing visiting international ports are that a PCR test is taken two days after their return to the UK. Whilst all testing required for entry into the UK or country of disembarkation will be organised on board, guests must organise the ‘day two’ PCR test themselves. This is a requirement of the UK government and it is essential that they book it in advance as they will need to provide the booking reference on the Passenger Locator Form (PLF).  
  • Entry requirements into the UK and other countries of residence or disembarkation may have different requirements and are subject to change. Guests should be compliant with the latest guidance.
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