vanessa5076 Posted September 29, 2021 #1 Share Posted September 29, 2021 Hi All We have a refund credit on our account which was due to expire in January. I have just called Princess and was told this had been extended to December. The agent I spoke to wasn't at all helpful so I was just wondering if anyone else had had the same happen or whether I should call again to double check. Thanks 😊 Link to comment Share on other sites More sharing options...
Rare Ombud Posted September 29, 2021 #2 Share Posted September 29, 2021 @vanessa5076rather than wait online, why don't you look on the mobile or website? If mobile, it's in your circle savings account. And yes, most of mine now expire 12/31/22 but 2775 FCC expire 5/1/23 (because I had them secure a 3/7/23 booking). Link to comment Share on other sites More sharing options...
john watson Posted September 30, 2021 #3 Share Posted September 30, 2021 22 hours ago, vanessa5076 said: Hi All We have a refund credit on our account which was due to expire in January. I have just called Princess and was told this had been extended to December. The agent I spoke to wasn't at all helpful so I was just wondering if anyone else had had the same happen or whether I should call again to double check. Thanks 😊 I tend to phone Carnival House and speak to a cruise consultant called Jamie 0344 3388661 extension 2013. He has sorted me out with various moves cruise to cruise following cancellations the money moving around the bookings and adding a second booking with my daughter's boyfriend. So he knows the bookings systems and administration procedures well. Regards John Link to comment Share on other sites More sharing options...
vanessa5076 Posted October 3, 2021 Author #4 Share Posted October 3, 2021 Thank you. I will give her a call tomorrow. Thanks Link to comment Share on other sites More sharing options...
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