RTR 21-0 Posted January 17, 2022 #1 Share Posted January 17, 2022 Is there a certain place to get the little chat que to pop up on the Celebrity website? Pops up randomly for me but never when I want to ask a question 🤔 Link to comment Share on other sites More sharing options...
davekathy Posted January 17, 2022 #2 Share Posted January 17, 2022 (edited) You're ahead of me as I didn't realize Celebrity's website had a chat option. So I guess it's never popped up for me. 🤔 Edited January 17, 2022 by davekathy Link to comment Share on other sites More sharing options...
kearney Posted January 17, 2022 #3 Share Posted January 17, 2022 Try searching for a cruise... any cruise... I tried this and on the bottom right a small dialog box popped up saying "ask us anything"... I clicked it and it looks like it would start a chat. 2 Link to comment Share on other sites More sharing options...
kearney Posted January 17, 2022 #4 Share Posted January 17, 2022 I used the chat feature to move my Feb cruise to August. less of a wait than if I called...but I had a question that required a supervisor..but we were far enough along that I was comfortable saying that I was ready to make the change and that the agent should send me the invoice once availble. 1 Link to comment Share on other sites More sharing options...
davekathy Posted January 17, 2022 #5 Share Posted January 17, 2022 6 minutes ago, kearney said: Try searching for a cruise... any cruise... I tried this and on the bottom right a small dialog box popped up saying "ask us anything"... I clicked it and it looks like it would start a chat. Right on. I just did what you recommended and the "ask us anything" button popped up. 👍 1 Link to comment Share on other sites More sharing options...
kearney Posted January 17, 2022 #6 Share Posted January 17, 2022 Just now, davekathy said: Right on. I just did what you recommended and the "ask us anything" button popped up. 👍 I tried doing a search first..nothing and then I thought..what was I doing the last time I noticed it... and it was when I wanted to move the cruise..so I was looking at options... So it makes sense for it to pop up then.. but it has been helpful to have this option. 2 Link to comment Share on other sites More sharing options...
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