WeatherFun Posted February 27, 2022 #1 Share Posted February 27, 2022 We have booked a early July HAL Alaska cruise - Zuiderdam. I have searched everywhere online, but could not find a link to buy Wi-FI packages offered by HAL. Even when I login in to my cruise account, there is no link. The only thing I could find is their 'Have it All' package, which I am not interested. I read somewhere that it is cheaper to buy Wi-Fi package before the boarding and want to know my options. Thanks for help. Link to comment Share on other sites More sharing options...
Rare Crew News Posted February 27, 2022 #2 Share Posted February 27, 2022 Go to your HAL account, select your cruise, cruise activities, gifts & indulgences, and then internet. Link to comment Share on other sites More sharing options...
WeatherFun Posted February 27, 2022 Author #3 Share Posted February 27, 2022 (edited) Here is the screenshot under Gift & Indulgence. I also download HAL Navigator app. The Wi-Fi information there is not clear either, but it seems internet could only be purchased once on board. Edited February 27, 2022 by WeatherFun Link to comment Share on other sites More sharing options...
crystalspin Posted February 27, 2022 #4 Share Posted February 27, 2022 (edited) Pre-boarding you should be able to purchase the Top Level for the cost of the Middle Level. The Lowest Level and the Mid are not available pre-boarding. That was the way it was three years ago anyway! ETA: After the website is re-set, I think you will see just the Premium Level for sale. Edited February 27, 2022 by crystalspin thoughts Link to comment Share on other sites More sharing options...
WeatherFun Posted February 27, 2022 Author #5 Share Posted February 27, 2022 Thank you all so much. I finally see it now. Not sure why HAL makes it so difficult to find. Link to comment Share on other sites More sharing options...
IPB4IGO Posted February 27, 2022 #6 Share Posted February 27, 2022 1 hour ago, crystalspin said: Pre-boarding you should be able to purchase the Top Level for the cost of the Middle Level. The Lowest Level and the Mid are not available pre-boarding. That was the way it was three years ago anyway! Slight correction: You can purchase it at a 20% discount, which is more than the middle tier costs. Link to comment Share on other sites More sharing options...
crystalspin Posted February 27, 2022 #7 Share Posted February 27, 2022 Thanks for correction, Dave! Depending on length of voyage, Premium-20% can be close to Surf, though. And if (like me) you were on the fence about needing Premium for VOIP functions, it was a good price! Also of interest to the OP -- we had the package on the Zuidy *and* it worked acceptably clear to the north of France. Some lag in the voice calls, and not as fast-loading as home, but I do not remember any out-right outages. We were on the Observation Deck, and I mostly used internet in the Crows Nest although of course my husband made the voice calls from our stateroom. Link to comment Share on other sites More sharing options...
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