arkansastraveler Posted April 15, 2022 #1 Share Posted April 15, 2022 Has anyone on the Riviera March 18 cruise received their Bermuda travel authorization refund? It was supposed to be refundable OBC but we haven’t seen ours. Link to comment Share on other sites More sharing options...
Eloise4Ever Posted April 15, 2022 #2 Share Posted April 15, 2022 Did you see the credit on your onboard account before you left the ship? Ours was on our account within a couple of days after we provided proof we had applied for the Bermuda authorisation. Link to comment Share on other sites More sharing options...
ExArkie Posted April 16, 2022 #3 Share Posted April 16, 2022 15 hours ago, Eloise4Ever said: Did you see the credit on your onboard account before you left the ship? Ours was on our account within a couple of days after we provided proof we had applied for the Bermuda authorisation. Ours as well. It took a few days to show up, but went to the account. The day before Lisbon arrival, we filled out a form and received the unspent balance in cash, which we returned to select staff in the form of gratuities. Link to comment Share on other sites More sharing options...
JeffElizabeth Posted April 16, 2022 #4 Share Posted April 16, 2022 Bermuda 🇧🇲 was such a hassle. I am sort of glad we skipped the island and denied them our business. 1 Link to comment Share on other sites More sharing options...
arkansastraveler Posted April 16, 2022 Author #5 Share Posted April 16, 2022 We saw ours on our account. I assumed it would be refunded to our credit card. Was that a bad assumption? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted April 16, 2022 #6 Share Posted April 16, 2022 12 minutes ago, arkansastraveler said: We saw ours on our account. I assumed it would be refunded to our credit card. Was that a bad assumption? Probably Usually if you have a refundable OBC on your account on the last full day of the cruise you get a letter (sometimes even a phone call) to go to reception to get the balance in cash IME Link to comment Share on other sites More sharing options...
Eloise4Ever Posted April 16, 2022 #7 Share Posted April 16, 2022 59 minutes ago, arkansastraveler said: We saw ours on our account. I assumed it would be refunded to our credit card. Was that a bad assumption? We spent all our OBC so weren't due a refund. I know other lines refund OBC to credit cards. I hadn't heard of cash refunds until I read the other posts here. I presume you have your final account statement that we received onboard the last night so I'm sure if you contact O they will arrange a refund for you. Even if you don't have that they should be able to look up your onboard account. Link to comment Share on other sites More sharing options...
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