Trying to call

[suec12]

This is just crazy! I need to make final payment today or tomorrow for an upcoming cruise. I was on hold 45 minutes this morning before I gave up. Now trying again and holding, holding, holding. If Azamara is not going to allow folks to make payments on line then they need to answer the phone, maybe have a dedicated line for final payments. or have a callback feature. GRRRRRRRR not happy! Will they just kick me to the curb if I don't get thru to them to make the payment?

 

Edited May 26, 2022 by suec12

[Vivasea]

Try phoning tomorrow _ Saturday - half an hour before closing.  This always works for me.

[laurieb]

Hold times are long everywhere.  

[arubaaruba]

5 hours ago, Vivasea said:

Try phoning tomorrow _ Saturday - half an hour before closing.  This always works for me.

They are closed on Saturday and Sunday. 

[harrodsfan]

Call first thing Tuesday am due to Monday holiday.  I had the same thing happen. I didn’t realize our final payment was due. No reminder???  Tried to call on Saturday. Closed. Called first thing Monday morning.. no problem making final payment even though it was technically late…I got up at 6 am ca time to be early in call cue. Still had to wait for 20 minutes.