DinkyDee67 Posted May 27, 2022 #1 Share Posted May 27, 2022 On 18th May I booked the Melbourne Cup cruise from Brisbane because of the Cheers to You promotion which advertised $49 deposits and the Premium Drinks package included in the fare. Imagine my disappointment on finding after booking that I couldn’t have the Drinks Package because the Melbourne Cup cruise was considered a special event! There was no mention of this while I was making the booking and according to the agent on the P&O chat line the package is recorded on my booking. Has this happened to any other cruisers? Link to comment Share on other sites More sharing options...
By The Bay Posted May 27, 2022 #2 Share Posted May 27, 2022 2 hours ago, DinkyDee67 said: On 18th May I booked the Melbourne Cup cruise from Brisbane because of the Cheers to You promotion which advertised $49 deposits and the Premium Drinks package included in the fare. Imagine my disappointment on finding after booking that I couldn’t have the Drinks Package because the Melbourne Cup cruise was considered a special event! There was no mention of this while I was making the booking and according to the agent on the P&O chat line the package is recorded on my booking. Has this happened to any other cruisers? Time to become a squeaky wheel. Consumers Affairs perhaps? Link to comment Share on other sites More sharing options...
dogboy53 Posted May 28, 2022 #3 Share Posted May 28, 2022 As far as I remember the drinks package was never available on the Melbourne Cup cruise. Link to comment Share on other sites More sharing options...
DinkyDee67 Posted May 28, 2022 Author #4 Share Posted May 28, 2022 17 minutes ago, dogboy53 said: As far as I remember the drinks package was never available on the Melbourne Cup cruise. It definitely was when I made the booking because it came up unexpectedly, no proof unfortunately 🙁 Link to comment Share on other sites More sharing options...
Mulgagirl Posted May 30, 2022 #5 Share Posted May 30, 2022 (edited) I believe that the T&C's say that the Melbourne Cup cruises they were offering the alternative of Onboard Spending Money. It is common (understandably) to not include drinks packages to cruises that are linked to a lot of boozing (ie Melb Cup, State of Origin etc). "Onboard Spending Money is per room in AUD and applies to cruises 6 nights or less and the 7 and 8 night Melbourne Cup sailings –i250, i350, v359, v247). Edited May 30, 2022 by Mulgagirl Clarification Link to comment Share on other sites More sharing options...
Mulgagirl Posted May 30, 2022 #6 Share Posted May 30, 2022 And their Beverage Packge page on their website specifically states that the packages are not available for the Melbourne Cup and State of Origin Cruises. It's important to read everything.... https://www.pocruises.com.au/plan/know-before-you-go/life-onboard/beverage-packages?utm_source=pocruises&utm_medium=email&utm_campaign=premiumdrinks&TCCN=8577505707 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now