DinkyDee67

No good for Aussies either 😥

We were recently on the Noordam and also witnessed a similar incident. You can either wait for the post cruise survey to report it or fill in a note to the Hotel Manager and post in his letterbox located in the shelves adjacent to the Explorations Cafe.

Can HIA excursion credits be used for post cruise transfers? We both have US$20 remaining after we have booked excursions using the HIA excursion credits. Are we able to use these to offset the cost of post cruise transfers to the airport? The credits are displayed when viewing the basket containing the transfers but do not appear to have been credited.

Thanks for the heads up but I can’t work out how to delete the image 🥹

We are also boarding Noordam in Sydney and checked the health protocols specific to our cruise on the HAL website:

What a shame 😢 We have recently cruised on Princess and P&O and both had lots of trivia, so maybe we’ll cruise more with them to get our trivia fix.

We loved the daily trivia quizzes pre COVID - have they really gone? We are cruising on Noordam next month and will be very disappointed if they are gone.

richwmn I just changed my upcoming booking to cash payment method and had to agree to pay $60 pppd in cash on embarkation day. Was this your experience and in your opinion will they try to enforce it if we have considerable obc and HIA?

Not only do Australian 3 star mariners never get these offers, we don’t seem to get any discounted fares as Mariner rewards. It is very galling to think that the 35 day Round Australia cruise costing us thousands is being offered to others for peanuts. We have started booking with other Carnival brands such as Princess and P&O where we can get a better deal on local cruises.

Not necessarily: We had $200 excursion credit with HIA package. The first excursion we chose was $139 which was paid in full, leaving us $61, the second excursion we chose was $39 leaving us a balance of $22 which could be put towards a third excursion.

It definitely was when I made the booking because it came up unexpectedly, no proof unfortunately 🙁

On 18th May I booked the Melbourne Cup cruise from Brisbane because of the Cheers to You promotion which advertised $49 deposits and the Premium Drinks package included in the fare. Imagine my disappointment on finding after booking that I couldn’t have the Drinks Package because the Melbourne Cup cruise was considered a special event! There was no mention of this while I was making the booking and according to the agent on the P&O chat line the package is recorded on my booking. Has this happened to any other cruisers?