Scenic River Cruises - UK customers

[English Tim]

UK cruisers usually get a chauffeur driven car from home to airport and return. It always used to be a chauffeur driven Mercedes E class, as it was for our outbound leg recently. The return was a standard taxi.

 

Please could UK cruises post their experiences with this service.

[pontac]

We're due to depart on 16 August, five weeks from now. Not heard anything from them about travel  to/from airport or booking ref for flights/hotel.

 

So will report on this.

 

But another thread said Scenic were no longer using their long term partner in transfers; I cannot recall whether that was because they'd gone out of business or other.

Edited July 12, 2022 by pontac

[English Tim]

4 hours ago, pontac said:

We're due to depart on 16 August, five weeks from now. Not heard anything from them about travel  to/from airport or booking ref for flights/hotel.

 

So will report on this.

 

But another thread said Scenic were no longer using their long term partner in transfers; I cannot recall whether that was because they'd gone out of business or other.

If you have the scenic cruises reference, you can access manage my booking and see most travel arrangements etc. You’re unlikely to have any communication until a few days before departure.

[Canal archive]

Scenic used to use Tristar on another thread a question about transfers was asked when I looked into it it looks like Tristar has been bought out which I thought was a bit surprising as Tristar was a multi country company, maybe just the U.K. branch was sold off.

Just remembered we were transferred to another company once it turned out it was because we were going to Bristol Airport and the journey was subcontracted to a Bath company as their drivers was closer, nice Merc good driver no,problem.

Edited July 12, 2022 by Canal archive

[pontac]

21 hours ago, English Tim said:

If you have the scenic cruises reference, you can access manage my booking and see most travel arrangements etc.

 

Thanks Tim, but I'll need the airline booking reference to check in, and the hotel chit(?) to book into the hotel, plus details of when the car is due on outbound and where to meet driver on arrival back in UK.

 

I 'spose with the disruption at Heathrow they need to leave it to later to confirm when and which flight we're actually booked on.

[Canal archive]

We’ve always been given the contact details but I would not be surprised with things as they are that Scenic are holding back on the fine details. When do you go?

[pontac]

See second post in this thread

[Canal archive]

Well if you read all of the threads to do with Scenic you will realise that your not going to get any information just yet, usually it’s two to three weeks before departure.

[English Tim]

2 hours ago, pontac said:

 

Thanks Tim, but I'll need the airline booking reference to check in, and the hotel chit(?) to book into the hotel, plus details of when the car is due on outbound and where to meet driver on arrival back in UK.

 

I 'spose with the disruption at Heathrow they need to leave it to later to confirm when and which flight we're actually booked on.

I asked my TA for the flight reference, which I was given immediately allowing me to pre-book my seats, which has a gold card holder I can do so free of charge.

 

It may be worth emailing the hotel, obviously only applicable if you know which hotel and they may be able to put a note on your reservation.

 

When you arrive back at Heathrow, there should be a driver with your name on the card, allowing you a quick getaway.