Abi12 Posted July 29, 2022 #1 Share Posted July 29, 2022 Booked a November 12 cruise on Harmony yesterday and am trying to get excursions etc. On the website it says I have 0 upcoming cruises. Already had an email with my reservation # and receipt for my downpayment. Any suggestions? Link to comment Share on other sites More sharing options...
smokeybandit Posted July 29, 2022 #2 Share Posted July 29, 2022 There's a link on that page to "add a cruise" or some similar verbiage. Link to comment Share on other sites More sharing options...
Biker19 Posted July 29, 2022 #3 Share Posted July 29, 2022 1 minute ago, Abi12 said: Any suggestions? Did you try to add it in the app? Link to comment Share on other sites More sharing options...
Abi12 Posted July 29, 2022 Author #4 Share Posted July 29, 2022 The app worked! Thank you! Now I can go forward with excursions. Link to comment Share on other sites More sharing options...
Biker19 Posted July 29, 2022 #5 Share Posted July 29, 2022 (edited) 1 minute ago, Abi12 said: Now I can go forward with excursions. You usually can't book those in the app - you have to get into the planner via a browser. Edited July 29, 2022 by Biker19 1 Link to comment Share on other sites More sharing options...
Dewaldcruiser Posted July 29, 2022 #6 Share Posted July 29, 2022 There is a recently added button to cruises through the app that allows you to book excursions through the app. Just tested it to be sure. Link to comment Share on other sites More sharing options...
Rare rudeney Posted July 29, 2022 #7 Share Posted July 29, 2022 2 hours ago, Dewaldcruiser said: There is a recently added button to cruises through the app that allows you to book excursions through the app. Just tested it to be sure. I wonder if this only works for ships using the "new" Cruise Planner. My next cruise is on Voyager, which uses the old Cruise Planner, and when I click Excursions on the app, it just refers me to the Shore Excursion Desk. But of course I can book excursions on the website through Cruise Planner. As I side note, I did download the latest version of the app to verify it doesn't have any additional features, and I did fine one: Today, 65 days out, I can watch the safety video. Strange! Link to comment Share on other sites More sharing options...
Biker19 Posted July 29, 2022 #8 Share Posted July 29, 2022 6 minutes ago, rudeney said: Today, 65 days out, I can watch the safety video. Pretty sure that was there before (becomes available at different times), but usually you don't get credit for it unless you do it just a few hours out. Link to comment Share on other sites More sharing options...
Rare rudeney Posted July 29, 2022 #9 Share Posted July 29, 2022 21 minutes ago, Biker19 said: Pretty sure that was there before (becomes available at different times), but usually you don't get credit for it unless you do it just a few hours out. It was not there until I updated the app. I can't recall what it said before, but it was some sort of "Check back..." message with an OK button like the other things not available yet. Now it shows the muster station and videos. It certainly could be as you say that it "becomes available at different times" and it was just a coincidence. I haven't played with the app in the last few days. Link to comment Share on other sites More sharing options...
Abi12 Posted July 29, 2022 Author #10 Share Posted July 29, 2022 I appreciate everyone's advice, it appears to finally be on the website! Thanks all! Link to comment Share on other sites More sharing options...
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