Preboard email differs from website and app

[thethreeofus]

We are sailing from Southampton on Sept. 10. We are checked in and the app says need a Covid test but it does NOT need to be monitored as of Sept 5. The website clearly states sailing from Southampton after Sept 5 need Covid test but NOT monitored.  I received a Welcome Aboard email this morning stating “as of June 8, sailings from Southampton need a PROCTORED test.  Seems like an old email but sure makes it confusing. Should I follow the app and website rules?

[Bo1953]

Safe thing to do, IMO, call X to verify...

 

In health and bon voyage

[thethreeofus]

6 hours ago, Bo1953 said:

Safe thing to do, IMO, call X to verify...

 

In health and bon voyage

I called Celebrity and she said to disregard the email. It was sent out in a blast in error. Follow the web site and phone app instructions. I asked if a corrected email would be sent, to which she replied “it’s doubtful.”

[jelayne]

Emails lag behind the frequent changes to the protocols, the web site has tge current info.