andymattmom Posted August 28, 2022 #1 Share Posted August 28, 2022 Does anyone have phone number? I didn’t receive points for recent cruise. I have email but saw on some posts they don’t reply. Link to comment Share on other sites More sharing options...
iwtobek Posted August 28, 2022 #2 Share Posted August 28, 2022 Email daily until maybe points post. The better if you have an onboard spending account as proof. Not sure anyone on the phone can help. Link to comment Share on other sites More sharing options...
andymattmom Posted August 28, 2022 Author #3 Share Posted August 28, 2022 I emailed and provided Booking number which confirms I did cruise so I don’t understand your suggesting the spending account as proof. VIA phone their computers can see I was on the sailing . O just thought someone might have a number. Thanks for your suggestion. Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted August 29, 2022 #4 Share Posted August 29, 2022 15 hours ago, andymattmom said: Does anyone have phone number? I didn’t receive points for recent cruise. I have email but saw on some posts they don’t reply. No they don't reply, they don't really care. Lousy customer service. You can call again and again and hope to get lucky. Email....lol. I have almost a 100 sr#s for several things still not resolved. I won't let it go either 😁. Link to comment Share on other sites More sharing options...
JAGR Posted August 29, 2022 #5 Share Posted August 29, 2022 (edited) 43 minutes ago, mscdivina2016 said: No they don't reply, they don't really care. Lousy customer service. You can call again and again and hope to get lucky. Email....lol. I have almost a 100 sr#s for several things still not resolved. I won't let it go either 😁. You forgot the tag line: Always use a TA! Edited August 29, 2022 by JAGR 1 Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted August 29, 2022 #6 Share Posted August 29, 2022 37 minutes ago, JAGR said: You forgot the tag line: Always use a TA! I purposely left it out. I figure I will let people do it on their own now so when they get crapped on they will come here and post about it. I also wonder how many TAs Will continue to work with them? Link to comment Share on other sites More sharing options...
andymattmom Posted September 11, 2022 Author #7 Share Posted September 11, 2022 So I did use a TA- myself as I am one. They replied in 2 days via email and my status is updated. There is no phone number but they do reply . Link to comment Share on other sites More sharing options...
doones2 Posted September 12, 2022 #8 Share Posted September 12, 2022 On 8/29/2022 at 7:48 AM, mscdivina2016 said: No they don't reply, they don't really care. Lousy customer service. You can call again and again and hope to get lucky. Email....lol. I have almost a 100 sr#s for several things still not resolved. I won't let it go either 😁. I have a number. 877-665-4655. I hope it helps Link to comment Share on other sites More sharing options...
Rare mscdivina2016 Posted September 12, 2022 #9 Share Posted September 12, 2022 18 hours ago, doones2 said: I have a number. 877-665-4655. I hope it helps That is the main reservation/ customer service number. Link to comment Share on other sites More sharing options...
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