Hal Flight Ease rebooking to day earlier

[rodndonna]

We booked FlightEase for an upcoming cruise that has now changed the cruise departure time to an earlier time, and have received notice that our flights will be changed by FE for us. From the schedules, we can see there are no other options other than flying in a day earlier now. Will HAL cover the cost of a hotel?  I know they do not when it is an airline schedule change, but this is a HAL change ....so maybe ....???

[Mary229]

If there was an airline change your rights as a consumer kick in and you can cancel for a refund (if a US flight).  If there is absolutely nothing earlier then you will have to pay the hotel.  HAL has no control over flight changes

[rodndonna]

48 minutes ago, Mary229 said:

If there was an airline change your rights as a consumer kick in and you can cancel for a refund (if a US flight).  If there is absolutely nothing earlier then you will have to pay the hotel.  HAL has no control over flight changes

 

The flights have not changed. HAL has changed its itinerary to leave earlier than the original schedule, so the flight now does not arrive within the acceptable window (from a 2:00 to a 1:00 arrival requirement, our flight booking is for 1:40 arrival ).