Always Cruising Posted October 12, 2022 #1 Share Posted October 12, 2022 Somehow, my 4 cruises disappeared this am. When I put in res numbers under "find your cruise" - they pop up, but my account shows "no cruises booked" A mystery! Link to comment Share on other sites More sharing options...
goldmom Posted October 12, 2022 #2 Share Posted October 12, 2022 Mine come up just fine. At least you can still find them! Hopefully just a glitch. 1 Link to comment Share on other sites More sharing options...
complawyer Posted October 12, 2022 #3 Share Posted October 12, 2022 for better or worse, after 20 ncl cruises,i have never had this problem come up 1 Link to comment Share on other sites More sharing options...
brngckn Posted October 12, 2022 #4 Share Posted October 12, 2022 4 hours ago, Always Cruising said: Somehow, my 4 cruises disappeared this am. When I put in res numbers under "find your cruise" - they pop up, but my account shows "no cruises booked" A mystery! I have the same issue. My reservation disappeared a couple of days ago but I can look it up with the reservation number. 1 Link to comment Share on other sites More sharing options...
Always Cruising Posted October 13, 2022 Author #5 Share Posted October 13, 2022 I called NCL Latitudes IT today, and was told to log out of NCL.com, chose a new password and log back in. It worked! Who knows what gremlins messed up my account before?!? Link to comment Share on other sites More sharing options...
brngckn Posted October 13, 2022 #6 Share Posted October 13, 2022 (edited) 1 hour ago, Always Cruising said: I called NCL Latitudes IT today, and was told to log out of NCL.com, chose a new password and log back in. It worked! Who knows what gremlins messed up my account before?!? Sadly, this did not work for me. Now I can't log in at all. Telling me my username or password are incorrect. 😒 Updating to add that they also had to reset my username. Edited October 13, 2022 by brngckn Link to comment Share on other sites More sharing options...
Indyopie Posted October 30, 2022 #7 Share Posted October 30, 2022 This just happened to me after using the NCL chat to make a dinner reservation that would not process. Went in to confirm I could see it, and everything disappeared. Had to call IT as resetting my password did not work, did not have to update my username. Link to comment Share on other sites More sharing options...
EvanBedar Posted October 30, 2022 #8 Share Posted October 30, 2022 On 10/13/2022 at 3:23 PM, Always Cruising said: I called NCL Latitudes IT today, and was told to log out of NCL.com, chose a new password and log back in. It worked! Who knows what gremlins messed up my account before?!? I’m in communications and entertainment. I have to deal with IT support almost every day. They have this little trick when they’re not particularly ready to help you with whatever problem you’re having. They give you 5 or 6 meaningless little busy-tasks to go off and do before they will let you in to see the Wizard. Like bring back a broomstick. Or change your password. Link to comment Share on other sites More sharing options...
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