cruisin'mama Posted October 20, 2022 #1 Share Posted October 20, 2022 Hi! I purchased HAL gift cards to pay for our cruise ($7000) during the 10% extra bonus period and I just received the $7000 in cards but no bonus cards. Has anyone else dealt with this? Link to comment Share on other sites More sharing options...
Charleston Lady Posted October 20, 2022 #2 Share Posted October 20, 2022 If you bought digital cards, an email sending you the bonus card for each gift card should have been received at that time. For each one I bought I got 3 emails. One was the gift card, second was bonus card and third a receipt for payment. I'd call them. Link to comment Share on other sites More sharing options...
cruisin'mama Posted October 20, 2022 Author #3 Share Posted October 20, 2022 I got physical gift cards in the mail…, Link to comment Share on other sites More sharing options...
cruisin'mama Posted October 20, 2022 Author #4 Share Posted October 20, 2022 Thanks to you I went back through all my HAL emails and found the bonus $ was in the emails. I was expecting physical gift cards too so thank you! 3 Link to comment Share on other sites More sharing options...
iflyrc5 Posted October 20, 2022 #5 Share Posted October 20, 2022 3 hours ago, Charleston Lady said: If you bought digital cards, an email sending you the bonus card for each gift card should have been received at that time. For each one I bought I got 3 emails. One was the gift card, second was bonus card and third a receipt for payment. I'd call them. That is exactly what I got when I purchased mine for an upcoming cruise. Link to comment Share on other sites More sharing options...
CM1984 Posted October 21, 2022 #6 Share Posted October 21, 2022 …..And friends, this right here, reflects one of the essential reasons how Cruise Critic is so helpful. An excellent question, quick and helpful answers and bam! @cruisin'mama got the answer she needed! 😂😉 Problem Solved! Mimi, VA (I just got a gift card from HAL as a refund on a cancelled excursion, BUT it is almost $100 less that what I am due, I guess a phone call is necessary) Link to comment Share on other sites More sharing options...
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