Rare Peachypooh Posted October 22, 2022 #1 Share Posted October 22, 2022 In the past I have received a form from the pre-cruise concierge to pick pillow type, what types of beverages, etc. in my room. I received both a call and an email from them recently and answered the email by asking for the form I am used to getting. They responded by sending me the form for special needs/ wheelchair access? Glad they have this service but it doesn't pertain to me. I am thinking of just making a paper list and handing it to the butler instead. Anyone have any better luck than me? Thanks. Link to comment Share on other sites More sharing options...
RocketMan275 Posted October 22, 2022 #2 Share Posted October 22, 2022 (edited) Call this number for the shorebased conceirge: 1-855-625-4283. They will ask you what you want in your room. Minimal wait time. Very nice people. Yes, you can just deal with the butler but if you call the things you want willl be waiting when you arrive. The pillow menu is overrated. IIRC, it's just an assortment of pillows piled on the bed Where you choose which ones you want. Edited October 22, 2022 by RocketMan275 1 1 Link to comment Share on other sites More sharing options...
Treasure Hunter Posted October 22, 2022 #3 Share Posted October 22, 2022 Yes last time I asked for a softer pillow and I got a half dozen each one lumpier than the next 1 1 Link to comment Share on other sites More sharing options...
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