Tan1415 Posted February 3, 2023 #1 Share Posted February 3, 2023 Hi all, something went wrong with booking. My name and dat of birth got registered incorrectly. I sent emails requesting correction but no response yet. Should I call? hope there not be any issues. Link to comment Share on other sites More sharing options...
bethco Posted February 3, 2023 #2 Share Posted February 3, 2023 Call Link to comment Share on other sites More sharing options...
soremekun Posted February 3, 2023 #3 Share Posted February 3, 2023 When you call to correct your info, please provide them with my name and date of birth. I'll take it from there. 6 Link to comment Share on other sites More sharing options...
Tan1415 Posted February 3, 2023 Author #4 Share Posted February 3, 2023 6 minutes ago, soremekun said: When you call to correct your info, please provide them with my name and date of birth. I'll take it from there. What’s your name and dob. 1 Link to comment Share on other sites More sharing options...
easyqueasy Posted February 3, 2023 #5 Share Posted February 3, 2023 Change it online. https://www.royalcaribbean.com/reservation/lookup 1 Link to comment Share on other sites More sharing options...
Mum2Mercury Posted February 4, 2023 #6 Share Posted February 4, 2023 This happened to my husband too -- specifically, they left the Jr. off the end of his name. No, you can't change this online; you have to call RC's customer service line and have them change it. Link to comment Share on other sites More sharing options...
GTO-Girl Posted February 4, 2023 #7 Share Posted February 4, 2023 2 hours ago, Mum2Mercury said: This happened to my husband too -- specifically, they left the Jr. off the end of his name. No, you can't change this online; you have to call RC's customer service line and have them change it. My husband is also a Jr and every time we booked a cruise I had to remind them to put Jr. For some reason the profile in the system wasn’t recognizing suffixes so if I forgot I had to call them back! I finally solved the problem myself…..I went into my husband’s profile….removed Junior from the suffix drop down block. Went back to the block for the last name and just put a space after the name and added Jr on the same “last name” block. Now my husband’s “last name” appears as Davis Jr. That was a couple of years ago and now our reservations always match our passports so no more problems….😁😁 1 Link to comment Share on other sites More sharing options...
BusyFLmom Posted February 4, 2023 #8 Share Posted February 4, 2023 I did that with my last booking. I called and was told it could not be changed. Booking had to be canceled and re-booked....had to pay deposit twice in same day 😤 Link to comment Share on other sites More sharing options...
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