Grammyluvs Posted February 20, 2023 #1 Share Posted February 20, 2023 I prepaid our gratuities for our 3/9 cruise but they no longer show up on the My Princess website or the Medallion! Any suggestions? Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted February 20, 2023 #2 Share Posted February 20, 2023 Did you by chance check the Travel Summary for your cruise to see if it is also missing there? Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 20, 2023 #3 Share Posted February 20, 2023 You should ask the moderator to merge your 2 threads, instead of having 2 going. Link to comment Share on other sites More sharing options...
srpilo Posted February 20, 2023 #4 Share Posted February 20, 2023 Could it have something to do with today is the day Feb 20th that the new gratuities prices goes into affect ?? Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 20, 2023 #5 Share Posted February 20, 2023 47 minutes ago, Grammyluvs said: I prepaid our gratuities for our 3/9 cruise but they no longer show up on the My Princess website or the Medallion! Any suggestions? How long ago did you purchase? Link to comment Share on other sites More sharing options...
Grammyluvs Posted February 20, 2023 Author #6 Share Posted February 20, 2023 Didn’t realize I had 2 threads. It has been 2 weeks since I purchased. Where would I find this on my account? I have been looking under purchases. Link to comment Share on other sites More sharing options...
Rare Ken the cruiser Posted February 20, 2023 #7 Share Posted February 20, 2023 15 minutes ago, Grammyluvs said: Didn’t realize I had 2 threads. It has been 2 weeks since I purchased. Where would I find this on my account? I have been looking under purchases. Go to your booking in your Princess Personalizer. Then click on "Luggage Tag & Travel Summary" in the upper right-hand corner. Then click on "Print Travel Summary". Link to comment Share on other sites More sharing options...
Rare PacnGoNow Posted February 20, 2023 #8 Share Posted February 20, 2023 16 minutes ago, Grammyluvs said: Didn’t realize I had 2 threads. It has been 2 weeks since I purchased. Where would I find this on my account? I have been looking under purchases. Cruise personalizer Look under payments Click on Travel summary Print Travel summary That should show all your purchases. Did you see the charge show up on your credit card statement? Link to comment Share on other sites More sharing options...
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