Forum website not working:showing https://boards.cruisecritic.com/admin/install/

[xLibLabLady]

HELP!    Suddenly the roll call board is not working at all on my other laptop computer.  In Notifications I had clicked  on a link to the comment made on one of the forums  I am following.   Instead of taking me to that page, a blank screen appeared with the  https://boards.cruisecritic.com/admin/install/  in the upper right.      

 

Nothing I have tried has worked:

• resetting the camputer in hopes of re-setting something
• typing in Cruise Critic
• deleting the admin/install/ part of the web address
• clicked on comments in history/bookmarks

 

This is disastrous because I really need to see and make posts in number of roll calls.

[Charles4515]

1 minute ago, xLibLabLady said:

HELP!    Suddenly the roll call board is not working at all on my other laptop computer.  In Notifications I had clicked  on a link to the comment made on one of the forums  I am following.   Instead of taking me to that page, a blank screen appeared with the  https://boards.cruisecritic.com/admin/install/  in the upper right.      

 

Nothing I have tried has worked:

• resetting the camputer in hopes of re-setting something
• typing in Cruise Critic
• deleting the admin/install/ part of the web address
• clicked on comments in history/bookmarks

 

This is disastrous because I really need to see and make posts in number of roll calls.

Delete your Cruise Critic cookie.

[xLibLabLady]

10 minutes ago, Charles4515 said:

Delete your Cruise Critic cookie.

Wow!  Thanks for the quick response!. So simple! 

Edited March 11, 2023 by xLibLabLady
Delete request for further help.

[Charles4515]

1 minute ago, xLibLabLady said:

Wow!  Thanks for the quick response!. So simple!  Remind me, please, how to delete the cookie?

That depends on your browser. I deleted the cookie in Safari and then had to log back in. Are you using Safari? I can’t tell you if you are using another browser. 

[xLibLabLady]

8 minutes ago, Charles4515 said:

That depends on your browser. I deleted the cookie in Safari and then had to log back in. Are you using Safari? I can’t tell you if you are using another browser. 

Hi Charles, I use Safari.  As it happens,  I did find how to delete cookies for Cruise Critic, then indeed as you said,  had to log back in.   Thank you again sooooo much!  You are a life saver!     I really don't know what happened to start this whole problem but all is well once more.

 

Susan  (xLibLabLady)

[broberts]

1 minute ago, xLibLabLady said:

Hi Charles, I use Safari.  As it happens,  I did find how to delete cookies for Cruise Critic, then indeed as you said,  had to log back in.   Thank you again sooooo much!  You are a life saver!     I really don't know what happened to start this whole problem but all is well once more.

 

Susan  (xLibLabLady)

 

A number of people have had odd issues today and had to clear CC browser data.

[xLibLabLady]

1 minute ago, broberts said:

 

A number of people have had odd issues today and had to clear CC browser data.

Aha!  Thanks for that information.