Passage Contract for minor child

[mommaof9]

We are booked on an extended family group cruise on Royal Princess. Two of my daughters, ages 16 and 13, are booked in a cabin next to us. Is there a way to acknowledge their passage contracts prior to embarkation day? I have tried logging in to the Medallion App on my phone and through a laptop. I receive a message that a parent must create an Ocean account to acknowledge. I have an account, but cannot find an option to do that. It is the only thing that is keeping them from being designated "green line" ready on embarkation day.

 

Thanks for any help.

[cruisingrob21]

31 minutes ago, mommaof9 said:

We are booked on an extended family group cruise on Royal Princess. Two of my daughters, ages 16 and 13, are booked in a cabin next to us. Is there a way to acknowledge their passage contracts prior to embarkation day? I have tried logging in to the Medallion App on my phone and through a laptop. I receive a message that a parent must create an Ocean account to acknowledge. I have an account, but cannot find an option to do that. It is the only thing that is keeping them from being designated "green line" ready on embarkation day.

 

Thanks for any help.

I think a call to princess is needed.  OR its by design and you won't be able to be "green lane" because of the situation with minors in an adjacent cabin will require some additional discussion at check in.

[beg3yrs]

I may be incorrect about this but every cabin must be booked with at least one person 21years of age or older. That said, if the cabin next to you is a connecting cabin, there could be an exception.

 

The problem may be that your account is linked to one specific room and the kids are in another. Your account will not access the kids booking. If there's one adult in each room (i.e. booking), that adult can then access that room's booking and acknowledge the contract.

 

Many people physically end up with arrangements like you've stated but they're booked with an adult in each room and just change to what they like when on board. Guest Services will even update the door lock programming so the medallions will open all the necessary doors.

[mommaof9]

1 hour ago, beg3yrs said:

 

I may be incorrect about this but every cabin must be booked with at least one person 21years of age or older.

 

With dependent children, they can be booked in rooms within a certain number of doors from your cabin, and I believe one of the children should be at least 16 years old. It was all booked through a Princess cruise specialist, but I think I will have to acknowledge it in person at check-in.