CruizinSusan70 Posted May 1, 2023 #26 Share Posted May 1, 2023 1 hour ago, GonzoWCS said: Darn it. Pick it up at the port.. Cheers They will be mailing it to me. My credit card has not been charged yet. If it is, I will stop at guest services on night one around midnight before we go to bed when it's empty to inquire about why we were charged when it's supposed to be free for those with the Plus package. Link to comment Share on other sites More sharing options...
GonzoWCS Posted May 1, 2023 #27 Share Posted May 1, 2023 3 minutes ago, CruizinSusan70 said: They will be mailing it to me. My credit card has not been charged yet. If it is, I will stop at guest services on night one around midnight before we go to bed when it's empty to inquire about why we were charged when it's supposed to be free for those with the Plus package. Great to hear. Hoping all goes well. Cheers Link to comment Share on other sites More sharing options...
Rare Ombud Posted May 1, 2023 #28 Share Posted May 1, 2023 6 hours ago, CruizinSusan70 said: 10 hours ago, SuzieQ521 said: or stand in line at Guest services... No need to stand in line. Just walk up right before you're going to bed one night and there is usually no one waiting CrewChat goes to Guest Services so just shoot them a msg. 1 Link to comment Share on other sites More sharing options...
Rare SuzieQ521 Posted May 4, 2023 #29 Share Posted May 4, 2023 Update: I called Princess about the invalid $10 charge and I would have to complete a refund request form and processing could take 4-6 weeks. I guess it might just be faster to go to Guest Services on my cruise in a couple weeks. Link to comment Share on other sites More sharing options...
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