rodndonna Posted May 1, 2023 #1 Share Posted May 1, 2023 Trying to book a cruise using FCD which requires calling in. When I clicked the on-line phone thing it gives the option of giving your phone number for a call back which I have done and am now waiting. It has been about 45 minutes ... so starting to wonder ... and getting a little nervous that the function may not be functional. Can anyone confirm that "call back: is actually a feature that works so I know I'm not waiting needlessly? Link to comment Share on other sites More sharing options...
rodndonna Posted May 1, 2023 Author #2 Share Posted May 1, 2023 47 minutes ago, rodndonna said: Trying to book a cruise using FCD which requires calling in. When I clicked the on-line phone thing it gives the option of giving your phone number for a call back which I have done and am now waiting. It has been about 45 minutes ... so starting to wonder ... and getting a little nervous that the function may not be functional. Can anyone confirm that "call back: is actually a feature that works so I know I'm not waiting needlessly? Just here to answer my own question - I gave up after waiting an hour, tried the chat feature instead where I was passed to an agent and asked for a number to call me back to book ...and was done in 5 minutes 😎 2 Link to comment Share on other sites More sharing options...
Pickels Posted May 1, 2023 #3 Share Posted May 1, 2023 14 minutes ago, rodndonna said: Just here to answer my own question - I gave up after waiting an hour, tried the chat feature instead where I was passed to an agent and asked for a number to call me back to book ...and was done in 5 minutes 😎 In a word: NO! 1 Link to comment Share on other sites More sharing options...
karmamule Posted May 1, 2023 #4 Share Posted May 1, 2023 I tried it once and it worked but I usually just put my phone on speaker next to me and wait while I do other things. 1 Link to comment Share on other sites More sharing options...
cruisinfly Posted May 2, 2023 #5 Share Posted May 2, 2023 It did work for me when I used it a couple months ago. They called back in around 1.5 hours. 1 Link to comment Share on other sites More sharing options...
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