Trouble getting into Princess site

[DMRick]

I’ve been trying since 4 to get into the Princess site and I’m told my credentials are incorrect, but they aren’t. Anyone else having an issue? 

[John99]

 @DMRick        Greetings,

Yes, there is a problem.  There’s another thread on this subject with multiple replays.

Below is what I wrote on the other thread.

 

As others have indicated – I’ve been having problems getting access to Princess web-site since last week.  The system would not recognize my current password.  The system would ask me to “register” for a new account -- which I did not.  Today, I tried multiple times to access my original account.  I requested my password to be “reset” several times today.  Email sent by Princess each time.    FINALLY -- I GOT ACCES TO THE WEB-SITE.  Cruisers keep trying.  I’m not a computer expert but something is going on.  IT department get your act together!  John

[UT-Volsfan]

I had the same issue.  Finally I tried my password for the Medallion app (I had to change it about 6 weeks ago) and I got logged in on the Princess site.

[linaka625]

I've noticed that I am able to log in after 14-16 attempts.  I just keeping hitting Log In until it allows me in.

 

 

[TxChick51]

I have been able to get on website, but not the app the last couple of days ( same login for both)

[westerdam]

I have tried on 2 different computers to get prices for Australia sailings with no luck.  Every one said something along the lines of 'pricing not available'

[Teechur]

It started working for me again today. Hopefully they resolved the issue.

[emmak8]

I changed my password. At first nada then I was able to sign in. Now it seems to be working. 

[WiWy51]

Web site is a joke. Same with app. Can’t log in. Now this is a basic thing. If you can’t log in, what good IS it? If they can’t manage this… well … should I even be looking to book with them?