Website question

[asnaleah]

Will someone please tell me where to find my remaining invoice balance. I feel pretty silly not being able to navigate the site! Thanks!!

[ysolde]

Under My account, you will see Booked Cruises.   There, you will see your upcoming cruises.  Click on the cruise you are trying to see the balance for.  On the right, you will see, "My To-Do List". You will see Final Payment Due, and a date.  Click on that.  This will show you how much you have to pay off your cruise, and allow you to pay it off.

 

If you are not seeing your cruise, you may need to add it on.  You will need your booking number.

[HonTri]

Only if your not using a TA.

[asnaleah]

Well, I see the to-do list, but am unable to click on the final payment due. It shows up (Jan 1) but I cannot open it.

[RELS]

3 minutes ago, asnaleah said:

Well, I see the to-do list, but am unable to click on the final payment due. It shows up (Jan 1) but I cannot open it.

 

Did you make your reservation through a travel agent? Then you won't see that amount on your rssc account. The only way to get it is to go to the most recent Guest_<NAMEbookingnumber> PDF file and subtract the Total Payments from the Grand Total. Both amounts are at the top of page 2. Your travel agent should be sending you the revised PDFs any time there's a change to the Grand Total or the Total Payments.

 

Or you could ask your travel agent.

[asnaleah]

Okay thanks! Yes, I did transfer the booking to my TA. I will ask her.