“Chat-in” agents for Celebrity

[Barb C]

Hi My husband and I have cruised many times in the past but haven’t since 2018 due to medical reasons (not Covid).  A few days ago I made our May 2024 Bermuda cruise through the chat-with-us option on the Celebrity site.  Great experience but I can’t remember how I got there🤦‍♀️.  Anyone familiar with that booking option?  I want to check in with the agent in two weeks because he is going on the Eclipse next week in the cabin 2 down from the one we booked.  He promised a review of the cabin and location.👍
Thanks, Barb

[jelayne]

The chat box comes and goes.  It shows up when it has someone available.