Rare travelberlin Posted September 7, 2023 #1 Share Posted September 7, 2023 I am able to login fine in the Crystal webpage but I do not see a place where I can log out. Is this just me or is the log out option missing under our accounts? It says that we will be able to customize our preferences if we login but again I do not see a place to do that. For example, as a solo passenger, I would like the two beds put together. How to do that? Ivi Link to comment Share on other sites More sharing options...
wearesiamese Posted September 7, 2023 #2 Share Posted September 7, 2023 in the top right hand corner of the page it should say my account. then click on that tab If you don't see that then likely you are not logged in Link to comment Share on other sites More sharing options...
cruise_loverinlaval Posted September 7, 2023 #3 Share Posted September 7, 2023 1 hour ago, travelberlin said: I am able to login fine in the Crystal webpage but I do not see a place where I can log out. Is this just me or is the log out option missing under our accounts? It says that we will be able to customize our preferences if we login but again I do not see a place to do that. For example, as a solo passenger, I would like the two beds put together. How to do that? Ivi Hello, here is the way you log out. Open the Crystal cruise website, on the left end corner, hit the 2 lines. The 2nd page will pop-up, if you are already sign-on, the option My account will be on the menu, hit the sign next to it to log out. Link to comment Share on other sites More sharing options...
Rare travelberlin Posted September 8, 2023 Author #4 Share Posted September 8, 2023 Thanks for the answers! I will try that. Any advise on how to customize preferences? Ivi Link to comment Share on other sites More sharing options...
Rare Keith1010 Posted September 8, 2023 #5 Share Posted September 8, 2023 Ivi, How you log out depends on the device you use.If you are using a computer you place your cursor over my account or click on it as weareisamese said. If you are using a tablet or a smart phone you do as cruise_lvinlaval shows. Keith 1 Link to comment Share on other sites More sharing options...
BWIVince Posted September 8, 2023 #6 Share Posted September 8, 2023 10 hours ago, travelberlin said: Thanks for the answers! I will try that. Any advise on how to customize preferences? Ivi Ivi, when you log into your account, and click into your booking, there is a button marked “Complete Guest Documents” which brings up a travel dashboard. On that dashboard there’s a button marked “Suite Preferences” in the travel documents and preferences section. In there, there’s an option for twin beds or one queen. Hope this helps. Vince 1 Link to comment Share on other sites More sharing options...
Rare travelberlin Posted September 8, 2023 Author #7 Share Posted September 8, 2023 10 hours ago, BWIVince said: Ivi, when you log into your account, and click into your booking, there is a button marked “Complete Guest Documents” which brings up a travel dashboard. On that dashboard there’s a button marked “Suite Preferences” in the travel documents and preferences section. In there, there’s an option for twin beds or one queen. Hope this helps. Vince Thanks Vince. Good to hear from you. I will try that. Ivi 1 Link to comment Share on other sites More sharing options...
BWIVince Posted September 8, 2023 #8 Share Posted September 8, 2023 1 hour ago, travelberlin said: Thanks Vince. Good to hear from you. I will try that. Ivi My pleasure, Ivi! The day my agent made my booking, I LITERALLY clicked through every card and page in excitement to see what was in there. 😁 That’s the only reason it came to mind so quickly. Vince 1 Link to comment Share on other sites More sharing options...
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