MSC LIMITED TIME OFFER

[carolgeno]

Web page for MSC Cruises states "Limited Time Offer" Drinks and Wi-Fi Included and up to $200 onboard credit.  When I booked my cruise no one asked me about this and I completely forget about it.  When I remembered I called MSC backed and requested this offer I was told that it costs hundred of dollars.  I have used this offer many times in the past and it was free.  To me when it states included that means it is included in the cruise price.  They are telling me no and I disagree.  Would love to hear your opinion.  I did talk to a supervisor was told it was not free.  I requested a call again tomorrow.  Again to me included me included in price not an extra fee.  

[Hydrotx]

Looking at the offer, it seems to be included in the price, albeit a higher priced option. 

[VernRDH]

If you book online, you get two options: best rate(no extras) or best value (which includes drinks and wifi). There is a price difference. So if you picked best rate, then no those aren't included.

[KINGBOBOFTHENORTH]

13 minutes ago, VernRDH said:

If you book online, you get two options: best rate(no extras) or best value (which includes drinks and wifi). There is a price difference. So if you picked best rate, then no those aren't included.

Correct. Their "Escape To Sea" rate is lower and does not include any extras. You definitely "pay" for all that "free" stuff.

[carolgeno]

Thanks guys.  I booked through an agent and thought it included the drinks.

[MaisonRose]

On 10/7/2023 at 9:13 PM, carolgeno said:

Web page for MSC Cruises states "Limited Time Offer" Drinks and Wi-Fi Included and up to $200 onboard credit.  When I booked my cruise no one asked me about this and I completely forget about it.  When I remembered I called MSC backed and requested this offer I was told that it costs hundred of dollars.  I have used this offer many times in the past and it was free.  To me when it states included that means it is included in the cruise price.  They are telling me no and I disagree.  Would love to hear your opinion.  I did talk to a supervisor was told it was not free.  I requested a call again tomorrow.  Again to me included me included in price not an extra fee.  

NCL has been pulling that trick, too.

[perakcruiser]

On 10/8/2023 at 3:13 AM, carolgeno said:

I have used this offer many times in the past and it was free. 

Just to add one thing, in the long history of MSC this was never free 😉