Rare SumoCitrus Posted November 16, 2023 #1 Share Posted November 16, 2023 It was working until this morning. Now, if I tap on boarding pass nothing is there and it says "YOUR CHECK-IN* INVALID DATETIME" I printed the boarding pass with bar code so we have that as a backup, but what gives? Link to comment Share on other sites More sharing options...
FlorenceItaly Posted November 16, 2023 #2 Share Posted November 16, 2023 15 minutes ago, SumoCitrus said: It was working until this morning. Now, if I tap on boarding pass nothing is there and it says "YOUR CHECK-IN* INVALID DATETIME" I printed the boarding pass with bar code so we have that as a backup, but what gives? I see you leave November 7. When did it become available with the bar code? We leave November 16 and am seeing the same error. Lucky you to catch it while it was working and print it off. You are good to go! I wouldn't worry about it further since you have the printed boarding pass. I hope I will be able to catch it during a working time, lol. Link to comment Share on other sites More sharing options...
tiller Posted November 16, 2023 #3 Share Posted November 16, 2023 Getting the same for my cruise that leaves Saturday. Glad I printed them out the other day. Link to comment Share on other sites More sharing options...
Moriah Posted November 16, 2023 #4 Share Posted November 16, 2023 I just got the exact same thing. Sigh... Link to comment Share on other sites More sharing options...
Moriah Posted November 16, 2023 #5 Share Posted November 16, 2023 I phoned HAL and they said they are having major website and app problems. I hope it's sorted before my cruise next week. 1 Link to comment Share on other sites More sharing options...
Rare sunviking90 Posted November 16, 2023 #6 Share Posted November 16, 2023 Wow, I’m glad I screen shot ours for next week. Link to comment Share on other sites More sharing options...
lais Posted November 16, 2023 #7 Share Posted November 16, 2023 Try logging out and then back in? I went on to the website and logged in then tried to access “check in” to see if they assigned my stateroom yet and it won’t let me in. It will let me check out shore excursions and stuff but not the check in. It says I’m already checked in on another browser. I logged off navigator to tried again on web site but I keep getting the same message. I don’t sail for a few weeks and I’m not worried. It was just frustrating. 1 Link to comment Share on other sites More sharing options...
Rare BruhnSisters Posted November 16, 2023 #8 Share Posted November 16, 2023 Same issues here . . . we leave this Saturday. Link to comment Share on other sites More sharing options...
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