thefishaholic Posted November 18, 2023 #1 Share Posted November 18, 2023 Sailing Dec 10 We have had a couple problems thus far and between NCL/*****, have gotten them fixed. Now they are saying we will not see our $250 OBC and Paid Room Gratuities until 24 hours before sailing? Also our friends on same cruise and same percs have lost all excursions, FAS, Gratuities, and extra paid for Specialty dining. They have paid copy receipts and both are saying they have lost them anyway. Anyone else ? Link to comment Share on other sites More sharing options...
Ellaleah Posted November 18, 2023 #2 Share Posted November 18, 2023 I am on my second NCL in 17 days. I received emails confirming my excursions and my $250. OBC is showing. I am to get additional OBC from my TA, but I know that doesn’t go on until a couple of days before departure. Link to comment Share on other sites More sharing options...
thefishaholic Posted November 19, 2023 Author #3 Share Posted November 19, 2023 Thanks to finally getting the correct NCL Manager it appears to have been all corrected. Several hours with the TA's help. Link to comment Share on other sites More sharing options...
Rare ontheweb Posted November 19, 2023 #4 Share Posted November 19, 2023 12 hours ago, thefishaholic said: Thanks to finally getting the correct NCL Manager it appears to have been all corrected. Several hours with the TA's help. Yes, a TA can be very helpful when there is a problem, even though so many say "you have lost control of your booking". Link to comment Share on other sites More sharing options...
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