Princess website issues? Can't manage or get into reservation

[lets-cruz]

Is anyone else having problems with the Princess website?    I can pull up the home page, and then frequently run into a message saying "Sorry technical difficulties..."     Other times I can get as far as loggin on my account and seeing my list of cruises    But then can' open or manage the cruises.  Again, I get a technical difficulties message.   THis has been going on for at least 4-5 days.   I've tried while on Google Chrome and MS Edge.  

However, if I use my phone (again going to website, not using the iphone app) that usually works.

Thanks for any tips.

[startedwithamouse]

5 minutes ago, lets-cruz said:

Is anyone else having problems with the Princess website?    I can pull up the home page, and then frequently run into a message saying "Sorry technical difficulties..."     Other times I can get as far as loggin on my account and seeing my list of cruises    But then can' open or manage the cruises.  Again, I get a technical difficulties message.   THis has been going on for at least 4-5 days.   I've tried while on Google Chrome and MS Edge.  

However, if I use my phone (again going to website, not using the iphone app) that usually works.

Thanks for any tips.

Clear your cache.

[lets-cruz]

15 minutes ago, startedwithamouse said:

Clear your cache.

Thanks!  That did the trick

 

[alexgtp]

Yes. I was going to ask the same question.

 

I am new to princess , and we have booked a NYE cruise with the for end of this year.

 

I had registered my account weeks ago, but when I log in it asks me to fill in all my details (again x4). When I call customer support (3x), they fix all info and tell me to try tomorrow. Well going on 3 weeks and no resolution. Kind of bummed out about this experience. Wonder if this implementation of new APP to their web environment is causing issues. Guess I will wait another couple weeks and try again or call in again.