How to change free excursions

[GDTBATH]

I signed up for the salmon bake in Juneau, but I'd like to exchange for another excursion. How to I change it? I'm a newbie and having a hard time figuring the website out. Thanks for helping.

 

[GMIAC]

The dreaded "call to Regent" is the only way at this time. Be prepared to wait on hold, as their hold times can sometimes be quite long. 

[bitob]

My ta does it for me. I never call regent

[Pcardad]

3 hours ago, bitob said:

My ta does it for me. I never call regent

Your TA does - that is the only way to delete an excursion.

[Mahogany]

I save my TA's time for the big stuff. I am capable of calling them myself for the simple task of changing a shorex.

[DeepFreeze63]

On 2/16/2024 at 7:30 PM, GDTBATH said:

I signed up for the salmon bake in Juneau, but I'd like to exchange for another excursion. How to I change it? I'm a newbie and having a hard time figuring the website out. Thanks for helping.

 

It's easy. I have done it many times and am preparing to change two excursions for a 12/2024 cruise.

For us in the U.S., call 877-5055370 for the Regent call center; follow the prompts; have your Booking number ready; tell the Regent rep the date(s) of the changes and which excursion(s) that you now want. Oh yes, don't be connected to "My Account" on the Regent website. If space is available; change will be made while you're on the phone.

Ps: I've done the salmon bake excursion in Juneau - an enjoyable event at an attractive outdoor/indoor venue (supposedly a place where gold was discovered) near downtown.

[GDTBATH]

Thanks, I managed to get this done yesterday. I appreciate all the help this board has given a newbie.