Rare FlaMariner Posted February 19 #1 Share Posted February 19 So, tickets are available to purchase thru the Sagrada Familia website for our April visit to Barcelona........After selecting our tickets and entering our info and then proceeding to the payment page, I get a message ERROR TRY AGAIN. Ugh. Any intel as to what I may be doing wrong? Link to comment Share on other sites More sharing options...
Rare alserrod Posted February 19 #2 Share Posted February 19 Which card did you used? Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted February 19 Author #3 Share Posted February 19 I could not get to the card entry point.......the error message appeared after submitting personal data and then went to the PAY page and you had to agree to terms and conditions first and then the error message..... Link to comment Share on other sites More sharing options...
Rare alserrod Posted February 20 #4 Share Posted February 20 10 hours ago, FlaMariner said: I could not get to the card entry point.......the error message appeared after submitting personal data and then went to the PAY page and you had to agree to terms and conditions first and then the error message..... Hi. I cannot check it (without using my card) but... try with Spanish web version instead of English (and use Google translator if you need it) Link to comment Share on other sites More sharing options...
Rare FlaMariner Posted February 22 Author #5 Share Posted February 22 got it solved.... Issue #1. my email ends in .net and that was not acceptable Issue #2. then my credit card was rejected and there was a note on the screen that "EU requires multi factor authentication, call your bank".....changed to another card and it worked.... Others in our group had the same issues.....beware and you are all now informed! Link to comment Share on other sites More sharing options...
Rare alserrod Posted February 22 #6 Share Posted February 22 4 hours ago, FlaMariner said: got it solved.... Issue #1. my email ends in .net and that was not acceptable Issue #2. then my credit card was rejected and there was a note on the screen that "EU requires multi factor authentication, call your bank".....changed to another card and it worked.... Others in our group had the same issues.....beware and you are all now informed! About second point, requirements for your bank should be... You should have to enter CCV number written in your card or you should have to receive a SMS from your bank to assure you are who pays or you should have to accept paying in the web/app of your bank or... multiple options are available, not just writing card number. Link to comment Share on other sites More sharing options...
mayaart Posted February 23 #7 Share Posted February 23 We are on the Oosterdam April 5, 2024, to Spain from FLL. I cannot find a roll call for this cruise. Can you help me please? We are flying into FLL April 4 from MD. Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted February 23 #8 Share Posted February 23 31 minutes ago, mayaart said: We are on the Oosterdam April 5, 2024, to Spain from FLL. I cannot find a roll call for this cruise. Can you help me please? We are flying into FLL April 4 from MD. Link to comment Share on other sites More sharing options...
HMSDingy Posted July 2 #9 Share Posted July 2 On 2/21/2024 at 9:12 PM, FlaMariner said: got it solved.... Issue #1. my email ends in .net and that was not acceptable Issue #2. then my credit card was rejected and there was a note on the screen that "EU requires multi factor authentication, call your bank".....changed to another card and it worked.... Others in our group had the same issues.....beware and you are all now informed! Funny thing is that my email also ends in .net but I had no problems buying my tickets. I also used a US Mastercard and there too no problems. Link to comment Share on other sites More sharing options...
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