Rare We_like_to_cruise Posted April 9 #1 Share Posted April 9 I have unsuccessfully been searching "My Cunard" to verify that my OBC and shareholder credit have been applied to our voyage. It does not appear to be in the "Booking Summary" or "Before You Sail" as I might expect. Could someone please point me in the right direction? Thank you! Link to comment Share on other sites More sharing options...
Summergee Posted April 9 #2 Share Posted April 9 Mine is on my original booking confirmation. I am in UK. It may be different for you. Link to comment Share on other sites More sharing options...
Rare Pushpit Posted April 9 #3 Share Posted April 9 You want the PDF that typically gets emailed from Cunard to direct customers as soon as they make a change to a booking, including after a Stock Perks update. It's typically called BookingConfirmation-XXXXXX where the last 6 characters is the booking reference. Top right corner. You will not see in on my.cunard or cunard.com 1 Link to comment Share on other sites More sharing options...
newbie202020 Posted April 9 #4 Share Posted April 9 Hi, if I book with travel agent, where can I see my OBC from Cunard as confirmation as I only have the travel agent's booking confirmation? Just wanted direct confirmation from Cunard to avoid any confusion once onboard. Thanks Link to comment Share on other sites More sharing options...
Rare david63 Posted April 9 #5 Share Posted April 9 33 minutes ago, newbie202020 said: Hi, if I book with travel agent, where can I see my OBC from Cunard as confirmation as I only have the travel agent's booking confirmation? Just wanted direct confirmation from Cunard to avoid any confusion once onboard. Thanks You will have to get a new confirmation invoice from your TA as Cunard will not deal directly with a passenger who has booked through a TA. 1 Link to comment Share on other sites More sharing options...
Rare D&N Posted April 9 #6 Share Posted April 9 On date of booking my travel agent sent me an email including their own statement, a copy of their terms and conditions and a file named "Guest invoice 06MAR24.pdf", issued by Cunard and containing all the information that I would imagine would be sent to someone that booked direct, with the addition of a note: "Please ensure you check all of the detailed information and should anything be incorrect please call your travel agent, xxxxxxxx on xxxxxxxxxx". 1 Link to comment Share on other sites More sharing options...
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