commodoredave Posted April 15 #1 Share Posted April 15 (edited) Bert Hernandez has been named the new President of Silversea to succeed Barbara Muckerman. Good or bad news? Edited April 15 by commodoredave Link to comment Share on other sites More sharing options...
sea bright Posted April 15 #2 Share Posted April 15 Much speculation on the thread "Has Barbara Resigned". Link to comment Share on other sites More sharing options...
Rare drron29 Posted April 16 #3 Share Posted April 16 Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship. But I guess all esteemed guests got the same email. 1 1 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 16 #4 Share Posted April 16 48 minutes ago, drron29 said: Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship. But I guess all esteemed guests got the same email. No, I'm not 'esteemed' enough to have gotten it... 1 1 Link to comment Share on other sites More sharing options...
commodoredave Posted April 16 Author #5 Share Posted April 16 54 minutes ago, drron29 said: Well I received an email from Bert this morning and he said he looked forward to meeting me on board a SS ship. But I guess all esteemed guests got the same email. I didn’t get the “esteemed guest” salutation, but Bert did say as per below that he was looking forward to meeting me onboard in due course. DW is very upset she wasn’t included and would like to make it very clear to Bert that I will not be sailing without her. I am looking forward to meeting you onboard in due course. Best regards, 1 Link to comment Share on other sites More sharing options...
turtlemichael Posted April 16 #6 Share Posted April 16 4 hours ago, commodoredave said: I didn’t get the “esteemed guest” salutation, but Bert did say as per below that he was looking forward to meeting me onboard in due course. DW is very upset she wasn’t included and would like to make it very clear to Bert that I will not be sailing without her. I am looking forward to meeting you onboard in due course. Best regards, If he had put an s on you to get yous, he would have covered all possibilities. 2 2 Link to comment Share on other sites More sharing options...
commodoredave Posted April 16 Author #7 Share Posted April 16 1 hour ago, turtlemichael said: If he had put an s on you to get yous, he would have covered all possibilities. Yous correct! 2 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted April 16 #8 Share Posted April 16 8 hours ago, turtlemichael said: If he had put an s on you to get yous, he would have covered all possibilities. 7 hours ago, commodoredave said: Yous correct! Fuhgeddaboudit! Link to comment Share on other sites More sharing options...
Rare A Tucson Guy Posted April 16 #9 Share Posted April 16 If anybody can get the email for the new CEO and share it, that would be wonderful. I did email Barbara asking for the email for the new CEO, but she did not respond. Thx. Link to comment Share on other sites More sharing options...
tiny rod Posted August 3 #10 Share Posted August 3 Well I sent him an email regarding the horrible reviews posted on the Silversea Spirit and he has still not responded. I hope he intends to take care of the issues that guests have seriously complained about. 3 Link to comment Share on other sites More sharing options...
Rare poinsettiaplate Posted August 4 #11 Share Posted August 4 I sent him a complimentary letter in May 2024 re the Nova and Dawn. He didn't respond to that either. Sounds like he needs a new administrative assistant to take care of his correspondence from customers, as the other cruise lines do. Link to comment Share on other sites More sharing options...
Elizabethbea Posted August 5 #12 Share Posted August 5 Maybe cruisers need to know that they are not friends, not esteemed guests -we are just a source of the Company making money. Why would the CEO reply to an individual guest . Frought with liability! maybe he needs "Repy A" : Thank you for your most helpful comments which will be considered." 3 Link to comment Share on other sites More sharing options...
NYU73 Posted August 5 #13 Share Posted August 5 Hi Can you share his email address. Thanks Link to comment Share on other sites More sharing options...
tiny rod Posted August 7 #14 Share Posted August 7 did receive an email from customer relations, said he was on ship in April and everything looked great. Although he said he can't comment on the lack of maintenance Link to comment Share on other sites More sharing options...
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