Frustration with Explora Journeys' Inconsistent Policies and Poor Customer Service

[Grandma Cruising]

14 hours ago, uktog said:

Interesting we’ve been told sale reductions do not reduce your fare and in the UK it only relates to a wholesale reduction eg change in taxes 

Of course it’s only In FAQs, I can’t see any mention of it in the Ts & Cs, but it does say ‘for any reason’.