chill6x6 Posted August 13 #1 Share Posted August 13 Anyone else getting this message when trying to book a cruise? "Aw dang. Looks like your season timed out and unfortunately that cabin is no longer available." Nothing timed out... Picked cabin within a couple of minutes. Doesn't matter which suite I try to book on two different itineraries I get this message. Anyone else? Link to comment Share on other sites More sharing options...
Rare cantgetin Posted August 13 #2 Share Posted August 13 2 minutes ago, chill6x6 said: Anyone else getting this message when trying to book a cruise? "Aw dang. Looks like your season timed out and unfortunately that cabin is no longer available." Nothing timed out... Picked cabin within a couple of minutes. Doesn't matter which suite I try to book on two different itineraries I get this message. Anyone else? Call your TA or Virgin Voyages shoreside sailor services. 1 Link to comment Share on other sites More sharing options...
kaysha2004 Posted August 13 #3 Share Posted August 13 I've been getting the same message for a few days. Virgin's crappy website is down again. 1 Link to comment Share on other sites More sharing options...
SongsInMyHead Posted August 14 #4 Share Posted August 14 Happened to me today and yesterday too! 1 Link to comment Share on other sites More sharing options...
chill6x6 Posted August 14 Author #5 Share Posted August 14 20 hours ago, cantgetin said: Call your TA or Virgin Voyages shoreside sailor services. Thank you. I don't call until I know available cabins and prices. I'll call then. Thanks! 19 hours ago, kaysha2004 said: I've been getting the same message for a few days. Virgin's crappy website is down again. 12 hours ago, SongsInMyHead said: Happened to me today and yesterday too! Same for me...for 3 days! But.... It's working now! Link to comment Share on other sites More sharing options...
Rare cantgetin Posted August 14 #6 Share Posted August 14 For a company that pretends to be so modern and sophisticated, they have some of the worst IT going. Link to comment Share on other sites More sharing options...
Gretchendz Posted August 19 #7 Share Posted August 19 On 8/14/2024 at 3:40 PM, cantgetin said: For a company that pretends to be so modern and sophisticated, they have some of the worst IT going. I don't disagree, but Princess is WORSE --and they just upgraded last December. 1 Link to comment Share on other sites More sharing options...
Rare cantgetin Posted August 19 #8 Share Posted August 19 1 hour ago, Gretchendz said: I don't disagree, but Princess is WORSE --and they just upgraded last December. yikes 2 Link to comment Share on other sites More sharing options...
Rare Wildcatllamas Posted August 19 #9 Share Posted August 19 6 hours ago, Gretchendz said: I don't disagree, but Princess is WORSE --and they just upgraded last December. Princess is a 1000% worse. And their chat feature is a joke. I absolutely hate when I have to call them for a client because you never get the same answer twice. 1 Link to comment Share on other sites More sharing options...
periodic itinerant Posted August 20 #10 Share Posted August 20 I had the opposite issue! I was looking at a couple different options and clicked through to see what the final cost was going to be with my MNVV applied and the 10% pay in full discount (which I thought I'd read was discontinued, but showed on mine). I did not enter payment information or hit the final thing to actually book. I wanted to double-check a couple of my credit cards to see if there were any bonus point deals to be had before choosing which one I'd use. While I was doing that, I got a confirmation email saying I had booked! And it somehow it seems to have given me the 10% pay in full discount even though I hadn't entered a payment source... but the numbers weren't quite the same. The tab I had open to VV had updated to an error page. This was fairly late in the evening on the 12th, so I called the morning of the 13th to understand what was going on. On their end, they indeed showed a confirmed booking with the MNVV discount and 10% discount, but saying that my payment was overdue. They offered to try to revert everything, but I just decided to keep the booking. I was spending too much time going back and forth trying to decide on something, so this just made the decision for me! haha Link to comment Share on other sites More sharing options...
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