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Is My Viking Journey working for anyone this morning?


CannotSwim
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When I log in I have no bookings, and when I add a booking I get Page Not Found. Is anyone else seeing this?

 

(I've had problems recently with an airline canceling reservations made by Viking so I'm wondering if this is an issue for everyone or just a side-effect of the other problems I'm having.)

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And add my preferences back in for each cruise. Why do we need to enter our frequent flyer numbers and trusted traveler numbers separately for each cruise?

 

(At least Firefox remembers the numbers from last time -- I just need to put the airline names in the same order.)

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Viking, and other river lines, must be flat out at present trying to deal with current and imminent river cruises on waterways affected by the awful floods in middle Europe.  As a VR cruiser also I have been following that episode on CC.  Navigation has stopped, boats are tied up, pax are being moved around and immediate journeys cancelled.  People are trying to find out what is going on, especially if they have prior travel arrangements.    

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4 hours ago, CannotSwim said:

And add my preferences back in for each cruise. Why do we need to enter our frequent flyer numbers and trusted traveler numbers separately for each cruise?

 

(At least Firefox remembers the numbers from last time -- I just need to put the airline names in the same order.)

Problem could be Firefox. If you’re using any Mac system, I suggest sticking with Safari.

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5 hours ago, CannotSwim said:

And add my preferences back in for each cruise. Why do we need to enter our frequent flyer numbers and trusted traveler numbers separately for each cruise?

 

(At least Firefox remembers the numbers from last time -- I just need to put the airline names in the same order.)

Maybe you need to contact Viking to get the answers to these questions.  I don't think Social Media is the answer.

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30 minutes ago, CCWineLover said:

Maybe you need to contact Viking to get the answers to these questions.  I don't think Social Media is the answer.

I do contact sites when there are problems. But what I say depends on whether the system is working for others or not.

 

(I've been mostly happy with Viking's help with me today. I'm less happy with the airline that has canceled my cruise flights three times and counting in the 36 hours. At least the trip isn't until February.)

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34 minutes ago, CCWineLover said:

Maybe you need to contact Viking to get the answers to these questions.  I don't think Social Media is the answer.

The data was on the server yesterday, it isn't today. The pages loaded without problem today and yesterday and for many months before. That's not a browser issue.

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