Letter Writing Campaign re HAL Website

[CruisinGrams]

I have read that HAL just ignores people who right them letters. Well I am just frustrated enough regarding their dysfunctional website, and I think I have company, that I would like to start a letter writing campaign. I just need to find out the proper mailing address. Can anyone give me a push in the right direction when I might find it. They have to have a head office in Seattle?

[jhannah]

Holland America Line, Inc.

300 Elliott Avenue West

Seattle, WA 98119

[bruceh4]

Holland America Line, Inc.

300 Elliott Avenue West

Seattle, WA 98119

You might as well start at the top:

Stein Kruse

President & Chief Executive Officer

Holland America Line, Inc.

300 Elliot Avenue West

Seattle, WA 98119

[dakrewser]

If you go to the website, at the bottom of the page is a "contact us" link which gives:

 

Corporate Headquarters

300 Elliott Ave. West

Seattle, WA 98119

Phone: 1-206-281-3535

Fax: 1-206-281-7110

 

Reservations

Phone: 1-877-SAIL HAL

 

:rolleyes:

[tomc]

I have read that HAL just ignores people who right them letters.

I have written them letters over the years and must say that nearly all have been answered, even though not all required a reply.

[CruisinGrams]

Thanks everyone. I will definately do my best to express how anxious it is as a customer when you keep getting false information like I have. After our first cruise with HAL I said never again, and here I am just as frustrated and I haven't even sailed yet. Boy I hope the cruise is better than their telephone and on-line customer service.