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Norwegian Jewel... Take your sunglasses!


SSNORWAY

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I hadn't heard that Stevie Wonder had set up in interior design, The Jewel is certainly a feast for the eyes! If you are worried about conforming to taste and an air of sophistication the Jewel is a wonderful choice that wont disappoint. It has fish swimming towards to bow (which is a good idea to get orientated) in very "tasteful" pea green and orange, these tone wonderfully with the french blue shiny doors, frames, bulkheads and enything else stevie thought would be nice painted in a rediculous alarming colour. On entering your cabin you can relax in a tranquil sea of more pea green, orange and blue (as long as you remember not to open your eyes), cleverly the patterns on the bedding, carpets and anything else that could look have looked pleasant in a plain fabric, fight to be more gregarious and tasteless than each other.

 

They advertise that there are ten or more bars and a similar amount of restaurants, actually four of the bars would normally be classed as one on most ships, they just have four different parts of the same bar serving area that look out onto areas with different coloured carpets with gordy signs above pretending that one of them is a champagne bar, whisky bar etc, when the reality is that they all serve the same and specialise in nothing at all.

 

The restaurants all serve adequate food by inept staff who really couldn't give a damn because they know they are very unlikely to ever see you again as none of the passengers have an assigned table, after about half an hour of not being able to get any food in the restaurants you fancied eating in, most people invariably end up in one of the two (tastefully decorated.... I mean it, actually they are very nice) restaurants where you will be seated in a completely different area every night where noone recognises you, try to push wine on the only wine drinker of the group under the premise that they could drink the rest the next night, this would happen anywhere else, but yes i'm very sure that the wine waiter the following night, hungry for their 15% commission is going to start running all over the ship to last nights restaurant (assuming you had got into one) to get your half drunken bottle when they stand to make nothing on it?

 

I cant remember anything particularly horrible, but certainly there was nothing that I would have remembered the next morning either, all I can remember is the dreadful lack of training from the serving staff, they were not inpolite in any way but all seemed as if they had never eaten in a restaurant before themselves, as i'm sure they would have picked up on a few basics of etiquette if they had.

 

My abiding memory of the whole cruise was the mercinary feeling attached to every conceivable aspect of the experience, the most annoying was the daily newsletter which I normally find such an interesting end to the evening, planning the next days activities ashore.... not on NCL, in order to force passengers to take paid excursions, they make no reference at all to anything you may be able to see ashore, no basic maps, not even any reference to the location of the port, so even to visit the destination city you have paid to visit is a mystery, can you walk to the town centre?, is there a free shuttle bus? (no chance of that on NCL, no worries there!). The shore excursion desk have absolutely no knowledge of the destinations whatsoever apart from what is printed in the list of excursions, and obviously no suggestion how you may see anything on there without sitting on the bus full of paying guests. I was delighted on the penultimate night of our two week voyage to see a map in the itinerary, unfortunately this was soon dashed when it was actully a paid advert from two jewellery shops who had highlighted their location but unfortunately with no other reference to churches, monuments, places of interest that could have suggested where something could have been located in the destination.

 

We thouroughly enjoyed the places we visited on our cruise, no thanks to NCL however, The ship is clean, the bar staff very friendly, but apart from that I couldn't recommend anything about it to anyone, definately don't choose this ship if you are a fan of Italian food, mamas kitchen is full from open to close and does not accept bookings, it is vaguely possible that you may squeeze in for a pizza towards the end of lunch service if you're really desperate.

 

The bistro alternative dining venue served reasonably good food at a very cheap $15 surcharge, however the staff have gone to completely the other extreme of the other restaurants, they fuss around to an annoying extent, never leave you alone asking if it was nice two or three times per course, pushing everything that costs extra whether you want it not, and frustratingly over familiar.

 

The Tapanyaki was a nice venue, staff probably the best balanced of any of the restaurants, we managed to get in there on the last night, the production of the food was very entertaining although, as is always the case with tepanyaki, the actual dish you end up with after all the juggling chopping, banging and singing tastes like the special fried noodles from the local take away.

 

I suppose I sound like a snob, but if this had been a cheap cruise I would have expected a lot less, the reality is I paid more than I have paid on any Cunard cruise and there is not a single point of comparison, apart from the fact that they are both constructed of steel and have big propelors at the back... sorry NCL I will never give you another try.

 

I forgave a lot in the food department on the SS Norway for the experience of being on a legend, shoe boxes with awful graffitti all over the hull doesn't do it for me.

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I am sailing on the Jewel next month. I have sailed NCL once before and swore I never would again for all of the above mentioned reasons and more. Good news is I got a great deal and won't be on the ship much at all - the cruise is port intensive. Also, my expectations are so low that anything average or above would be a surprise. I have sailed five other cruise lines and I don't feel this way about any of the others. Just my two cents.

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I am sailing on the Jewel next month. I have sailed NCL once before and swore I never would again for all of the above mentioned reasons and more. Good news is I got a great deal and won't be on the ship much at all - the cruise is port intensive. Also, my expectations are so low that anything average or above would be a surprise. I have sailed five other cruise lines and I don't feel this way about any of the others. Just my two cents.

Thanks for your vote of confidence there, glad to hear i'm not on my own!

 

Anyway if everyone liked all the same things there would only be one cruise line, thankfully we can stick to the ones we like!

 

Like I said we had a great time, just disappointed with the service mainly, although terribly garrish everything was fresh and new, and there wasn't a lounge with just a piano playing when we were on it, most of the music choices were to my taste but not to others i travelled with, its nice to find a relaxing bar sometimes for a quiet chat.

 

I'm sure you'll have a great time too! I suppose I did get carried away OOPS!! don't want to upset anyone!

 

there's my two cents too! we could save up for our next cruise this way!!

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I hadn't heard that Stevie Wonder had set up in interior design, The Jewel is certainly a feast for the eyes! If you are worried about conforming to taste and an air of sophistication the Jewel is a wonderful choice that wont disappoint. It has fish swimming towards to bow (which is a good idea to get orientated) in very "tasteful" pea green and orange, these tone wonderfully with the french blue shiny doors, frames, bulkheads and enything else stevie thought would be nice painted in a rediculous alarming colour. On entering your cabin you can relax in a tranquil sea of more pea green, orange and blue (as long as you remember not to open your eyes), cleverly the patterns on the bedding, carpets and anything else that could look have looked pleasant in a plain fabric, fight to be more gregarious and tasteless than each other.

 

They advertise that there are ten or more bars and a similar amount of restaurants, actually four of the bars would normally be classed as one on most ships, they just have four different parts of the same bar serving area that look out onto areas with different coloured carpets with gordy signs above pretending that one of them is a champagne bar, whisky bar etc, when the reality is that they all serve the same and specialise in nothing at all.

 

The restaurants all serve adequate food by inept staff who really couldn't give a damn because they know they are very unlikely to ever see you again as none of the passengers have an assigned table, after about half an hour of not being able to get any food in the restaurants you fancied eating in, most people invariably end up in one of the two (tastefully decorated.... I mean it, actually they are very nice) restaurants where you will be seated in a completely different area every night where noone recognises you, try to push wine on the only wine drinker of the group under the premise that they could drink the rest the next night, this would happen anywhere else, but yes i'm very sure that the wine waiter the following night, hungry for their 15% commission is going to start running all over the ship to last nights restaurant (assuming you had got into one) to get your half drunken bottle when they stand to make nothing on it?

 

I cant remember anything particularly horrible, but certainly there was nothing that I would have remembered the next morning either, all I can remember is the dreadful lack of training from the serving staff, they were not inpolite in any way but all seemed as if they had never eaten in a restaurant before themselves, as i'm sure they would have picked up on a few basics of etiquette if they had.

 

My abiding memory of the whole cruise was the mercinary feeling attached to every conceivable aspect of the experience, the most annoying was the daily newsletter which I normally find such an interesting end to the evening, planning the next days activities ashore.... not on NCL, in order to force passengers to take paid excursions, they make no reference at all to anything you may be able to see ashore, no basic maps, not even any reference to the location of the port, so even to visit the destination city you have paid to visit is a mystery, can you walk to the town centre?, is there a free shuttle bus? (no chance of that on NCL, no worries there!). The shore excursion desk have absolutely no knowledge of the destinations whatsoever apart from what is printed in the list of excursions, and obviously no suggestion how you may see anything on there without sitting on the bus full of paying guests. I was delighted on the penultimate night of our two week voyage to see a map in the itinerary, unfortunately this was soon dashed when it was actully a paid advert from two jewellery shops who had highlighted their location but unfortunately with no other reference to churches, monuments, places of interest that could have suggested where something could have been located in the destination.

 

We thouroughly enjoyed the places we visited on our cruise, no thanks to NCL however, The ship is clean, the bar staff very friendly, but apart from that I couldn't recommend anything about it to anyone, definately don't choose this ship if you are a fan of Italian food, mamas kitchen is full from open to close and does not accept bookings, it is vaguely possible that you may squeeze in for a pizza towards the end of lunch service if you're really desperate.

 

The bistro alternative dining venue served reasonably good food at a very cheap $15 surcharge, however the staff have gone to completely the other extreme of the other restaurants, they fuss around to an annoying extent, never leave you alone asking if it was nice two or three times per course, pushing everything that costs extra whether you want it not, and frustratingly over familiar.

 

The Tapanyaki was a nice venue, staff probably the best balanced of any of the restaurants, we managed to get in there on the last night, the production of the food was very entertaining although, as is always the case with tepanyaki, the actual dish you end up with after all the juggling chopping, banging and singing tastes like the special fried noodles from the local take away.

 

I suppose I sound like a snob, but if this had been a cheap cruise I would have expected a lot less, the reality is I paid more than I have paid on any Cunard cruise and there is not a single point of comparison, apart from the fact that they are both constructed of steel and have big propelors at the back... sorry NCL I will never give you another try.

 

I forgave a lot in the food department on the SS Norway for the experience of being on a legend, shoe boxes with awful graffitti all over the hull doesn't do it for me.

Mama's does accept reservations. We cruised on the Jewel in Feb and can't wait to sail on her sister ship the Pearl in Feb 07.

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Good research.

 

sorry to offend, i'm not a snob really, got a bit carried away.

 

I was very fond of the Norway, and I also had one of my best cruises on the Marco Polo, so they are both NCL.

 

I am not a kid hater either, you ommitted to quote the one about my neice as one of my most memorable moments on the QM2, and actually there were eleven of us there for Christmas, six of them were my sisters kids who had a wonderful time, this year there's 18 of us going and 8 of us will be kids.

 

Thats the trouble with quotes i suppose, you only read the bits you want to.

 

Happy travels

The Norway was the old traditional cruise style: how many times have you sailed since she was taken out of the water? I ask this because, after 20 plus cruises, on every mass marketed line except Princess our favorite was on the Jewel. DH was never certain he would survive a 10 day cruise, but he loved it and now is ready to do another. As for the decor, again a matter of taste here and I do not mean good taste versus bad taste, I mean personal taste. Prior to our sailing I had seen the pictures and thought we would be boarding a garish Carnival ship (no offense to Carnival, but I do find their ships lacking in class) After we embarked I totally changed my mind:DH, who has really never made much comment about any ship just stood there and said "WOW" As for Marco Polo being NCL, this is about like saying Celebrity and RCI are the same: they are under the same umbrella but very different. It is obvious you are not into the newer style cruising and ships. I have yet to have a client who had anything positive to say about Orient lines except for the itineraries. I do book them and yes, client enjoy them, but not because of the ships themselves. NMNita
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Having cruised on the Jewel twice, with the most recent being in May, I feel like I must have been on a different ship. NCL or freestyle is not for everyone and must not be for the OP. I found the service to be great and did not have a problem with the food. We received a map with port information the night before each stop along with the Freestyle daily which was very useful.

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The restaurants all serve adequate food by inept staff who really couldn't give a damn because they know they are very unlikely to ever see you again as none of the passengers have an assigned table, after about half an hour of not being able to get any food in the restaurants you fancied eating in, most people invariably end up in one of the two (tastefully decorated.... I mean it, actually they are very nice) restaurants where you will be seated in a completely different area every night where noone recognises you, try to push wine on the only wine drinker of the group under the premise that they could drink the rest the next night, this would happen anywhere else, but yes i'm very sure that the wine waiter the following night, hungry for their 15% commission is going to start running all over the ship to last nights restaurant (assuming you had got into one) to get your half drunken bottle when they stand to make nothing on it?

 

 

Actually YES, your bottle of wine will be recorked for you to use the following evenings. All you do is ask your server to retrieve it for you. They ask if it is a red or white and promptly deliver and serve it to you. It works great for us, DH only has an ocasional glass because he prefers his Black Russians. I always have a bottle going and have done this very successfully for several cruises. I also have had an open bottle delivered to our room to finish there. Works fantastic!

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Everyone is entitled to their opinion. But, I found too many inaccuracies in this report to take it seriously. Either something happen to set this person off of this is fiction.

 

...Mama's Italian Kitchen does take reservations

 

..."leftover" wine is stored in a very central location andd is quickly retrieved

 

...Port talks give plenty of information about each port

 

...the "don't give a damn" attitude of the staff is something I have never seen

 

... etc. etc.

 

PE<---wonders how these people find CC so quickly after a bad cruise rather than finding it prior to their cruise...:confused:

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Thanks to all for the good points of this cruise. As I read away I got more and more nervous about my decision to sail the Jewel. After reading all the positive responses I am rest assured that I made the right decision. Some people are never happy. Take life as it comes and enjoy it instead of making everything seem worse than it actually is. Very unhappy sailor.

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I sailed on the Jewl in April and...

  • We made reservations for Mamas on a sea day at 7:00 pm
  • Every night there was information on the port we would visit, the shore excursion desk had this info as well. I always do my research before I go, so while this information was great, I knew what I wanted to do ahead of time.
  • we were never pushed to buy wine, not once
  • we did have one bad server, one on a 7 night cruise, pretty good odds in my book
  • We found many options for bars
  • I prefer understated colors, but the bright colors didn't bother me,the ship was clean and that was more important
  • I was in Food&Bev for over 15 years; I thought the food was good, A few times great, and once just OK. I do consider myself a food snob.

I can't wait to book the Jewel again, I am wondering if we were on different ships?

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SSNorway, I am not sure whether or not you meant to be funny, but you got a good laugh out of me! I am curious who the interior designer was for the Jewel...anyone know?

 

I will form my own opinion once I sail her the first time this November, but I do appreciate reading the various points of views!

 

Coka

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It's posts like that, which make me wonder why negative people even take cruises.

 

I thought people go on vacation to have fun. When it comes down to it who is going to write 4 paragraphs on the color of the carpet or walls?

 

If your are on vacation shouldn't you be enjoying the shows, activities, ports and other events.

 

Maybe I am wrong but when I go on vacation I couldn't even tell you the color of the carpet of the MGM ot the Wall Paper of Belagio.

 

Comments like this frustrate me and the people in the industry more than anything else. When we give 100 per cent to try and make sure guests enjoy themselves and this is what someone posts about their cruise. I am off my soapbox now.

 

Mike Szwajkowski

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SSNorway,

 

Thanks so much for sharing your opinion:rolleyes:. I found it comical though I daresay that wasn't your intention. Have a nice day.

it was meant that way actually, i'm sorry I seem to have offended so many people, its nice to see that NCL has so many strong supporters. I only intended to make the comment about the bright colours (which I do think are a little too much) I just started to rememeber other things after that which niggled me, but it's a fine ship for those that enjoy the freestyle concept.

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SSNorway,

 

Thanks so much for sharing your opinion:rolleyes:. I found it comical though I daresay that wasn't your intention. Have a nice day.

 

I thought I was the only one who had that reaction!

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it was meant that way actually, i'm sorry I seem to have offended so many people...but it's a fine ship for those that enjoy the freestyle concept.

Okay…I’ll go back & reread your original message. I seem to have missed the humour, the first time.

They advertise that there are ten or more bars and a similar amount of restaurants, actually four of the bars would normally be classed as one on most ships, they just have four different parts of the same bar serving area that look out onto areas with different coloured carpets with gordy signs above pretending that one of them is a champagne bar, whisky bar etc, when the reality is that they all serve the same and specialise in nothing at all.

I guess the impulsive use of the non-existent word “gordy” adds some humour. The facts are all wrong, so I guess that gets a humour mark too! J

The restaurants all serve adequate food by inept staff who really couldn't give a damn because they know they are very unlikely to ever see you again

Clever! At least she’s a fine ship, for those who like the freestyle concept.

try to push wine on the only wine drinker of the group

I’m guessing that after realizing the other people didn’t drink, they decided it would be inappropriate to “push wine” on them too. Shame.

…but yes i'm very sure that the wine waiter the following night, hungry for their 15% commission is going to start running all over the ship to last nights restaurant (assuming you had got into one) to get your half drunken bottle when they stand to make nothing on it?

In fact, re-corking of bottles is a value-added service which NCL provides at no charge. It’s very handy, if you like a glass or two per night, but are not heavy drinkers.

I cant remember anything particularly horrible,

Apart from the look of the ship, the ineptness of the staff, and the lack of anything worth eating????

My abiding memory of the whole cruise was the mercinary feeling attached to every conceivable aspect of the experience,

NCL’s modus operandi is to offer inexpensive fares, with a user-pay system whereby if you want a drink it may cost you a bit more, but at least all the non-drinkers aren’t subsidizing you. It’s not mercenary, it’s thoughtful.

in order to force passengers to take paid excursions, they make no reference at all to anything you may be able to see ashore, no basic maps, not even any reference to the location of the port, so even to visit the destination city you have paid to visit is a mystery

To whom did you make payment regarding a visit to the destination city? NCL sells travel. Nights & days on a cruise ship. There’s a planned itinerary, but no guarantee that you’ll stop anywhere at all. So you haven’t paid to go somewhere, nor is NCL in the map-making business. If you feel you need to research the planned itinerary, including what there is to do at each port, there’s a great place on the internet called Cruise Critic. You could stop here & research every port until you’re blue in the face (as opposed to the red-in-the-face I expect you’re feeling now). ;) As for how the lack of a map translates into a forced shore excursion, I seem to have missed THAT math class.

is there a free shuttle bus? (no chance of that on NCL, no worries there!)

They had a free shuttle in Tallinn….

The shore excursion desk have absolutely no knowledge of the destinations whatsoever apart from what is printed in the list of excursions,

Hmm…so you’re saying they’re aptly named? That they specialize in shore excursions? It’s a good thing we didn’t name them the Port Information desk….or you’d have cause to be upset

We thouroughly enjoyed the places we visited on our cruise, no thanks to NCL however

Hmmm… weren’t NCL the ones who took you there? That deserves some thanks.

The bistro alternative dining venue served reasonably good food at a very cheap $15 surcharge, however the staff have gone to completely the other extreme of the other restaurants, they fuss around to an annoying extent, never leave you alone asking if it was nice two or three times per course, pushing everything that costs extra whether you want it not, and frustratingly over familiar.

Can we assume you went frequently enough to make this statement about each of the staff, on all of the shifts? Or did this just happen with the 1 or 2 people who happened to be attending to your table that particular night? Enquiring minds want to know…

I suppose I sound like a snob,

Yup. :rolleyes:

but if this had been a cheap cruise I would have expected a lot less, the reality is I paid more than I have paid on any Cunard cruise

This sounds like a trick statement. Have you ever paid for a Cunard cruise? Were you in a suite? It would be expected that voyages going for $800 – 1200 / week would be less than a Cunard trip, where they run $4000 – 6000 / week.

and there is not a single point of comparison, apart from the fact that they are both constructed of steel and have big propelors at the back... sorry NCL I will never give you another try.

Don’t forget…they both float! And the Jewel has azipods, not propellers.

I forgave a lot in the food department on the SS Norway for the experience of being on a legend, shoe boxes with awful graffitti all over the hull doesn't do it for me.

You knew how the ship looked (didn’t you?) before you booked it. There was nothing horrible about the trip….but the EXTERIOR of the ship is now a problem?

In my opinion, credibility is a problem.

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SSNorway,

 

I'm glad you meant your post to be humorous. I sensed venom and spite in it myself. Now that you've explained it was meant to be funny I'm sure everyone will laugh.

 

And like Mike S said earlier, I don't remember color on walls or carpet and as for the Bellagio--the BATHROOMS are to die for! Fabulous place!

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SSNorway,

 

I'm glad you meant your post to be humorous. I sensed venom and spite in it myself. Now that you've explained it was meant to be funny I'm sure everyone will laugh.

 

And like Mike S said earlier, I don't remember color on walls or carpet and as for the Bellagio--the BATHROOMS are to die for! Fabulous place!

 

The only "Humorous":rolleyes: part was the Stevie Wonder reference:cool:

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Actually I'm one of the ones who could probably wax on for 4 paragraphs about the colors and combinations on the Jewel. In fact, I have a whole photo album just on the carpets. For me, it's interesting and it works.

 

The reference to Stevie Wonder was not even remotely funny.

 

That said, I could understand if the OP only objected to the decor. The review contains so many distorted facts that, like Planer's Edge, I can't take it seriously either. Not to split hairs, but Malting's Bars, for example, is a considerable distance from the Champagne Bar - they are not all the same by any means - they're meant to "connect" - that's why it's called Bar City, as the bars are on the same deck but each with its unique area and offerings.

 

Yes, the DR waiters will gladly put on skates to retrieve your bottle of wine. We've experienced it on every ship, no problems. Unlike what the OP says, there are no separate wine waiters....your regular DR waiter also does the wine...and usually the asst. is sent running after your leftover bottle. Doesn't matter who originally sold it or got the tip - that's what teamwork is all about.

 

What about the wonderful shows the Jewel offers? The other entertainment and activities? The fabulous itineraries? The hardworking crew who greet you with a smile and "hello" around every bend?

 

Curious about your accusation about the waitstaff not even having "basic etiquette." I have visions of someone drooling all over you while they're serving.:eek: Were they not polite? Did they serve completely wrong? And since the remarks seemed to be levied at "the waitstaff" as a whole, I think we're entitled to know specific missteps to evaluate the OP's conclusion.

 

Every Freestyle Daily we've ever gotten before a port stop has a separate handout on the port. When we took the Dream in the Baltics, we found out about the shuttle busses (very nominal charge) by going to the port talks. I assume you were in the Med, where many of the ports are a considerable distance from the attractions. I wouldn't even expect them to be "free." The handout is not "2 jeweler's" tout - though shopping places are included - so is a lot more information that can help you save time and money.

 

How is anyone "forcing you to take excursions?" Most people - if they choose to do their own thing - have some kind of plan, outline or idea in mind of how they will spend their day. Usually that research is done in advance. It could be hard planning a whole European trip (2 weeks you said?) on the fly and then blaming NCL for not including more info in the daily newsletter? Next time perhaps you will do more planning, especially if you are not interested in any planned ship excursions. Less disappointment when you do your homework.

 

Coka, I, too like reading lots of reviews and perspectives. In fact, I read comments on ships I'm not even going on just to hear new things about the food, shows and activities and how people liked them. It's OK that we all have our own choices in decor, food and entertainment. But when facts are so distorted and exaggerated, based on our 2 trips on the Jewel for a total of 3 weeks, the greater CC community is not served well.

 

Before the OP accuses "flaming," some of us who have sailed on the Jewel are simply challenging the "facts" presented and not engaging in any name calling or other violation of the guidelines.

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I was on the Jewel in Dec. 05. While perusing some of the photos online, I thought "this may be a bit too much", however in my opinion, it actually worked quite well. There was nothing in particular to dislike about my cruise, even though the ship and it's crew were quite new at the time.

 

Food was fine (perhaps not fantastic, but I didn't go hungry) shows were quite good (don't miss Cirque Bijou), crew was friendly and kept the ship spotless, enjoyed all the ports of call (ok maybe Jamaica was a little "rough"- didn't blame NCL for that)

 

No I will not book the Jewel again...I may very well be an NCL "lifetime cruiser" and they have several ships I have not had the pleasure to experience as yet. The Jewel may be off in the distant future for me somewhere, after I have checked out some other ships in the NCL line. Freestyle is definitely for me, and I have only two cruises under my belt at this time. The other was with RCCL and I have no bad memories from that cruise either, just really enjoyed all that freestyle had to offer me!

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I would be a little surprised if the OP jumps back in to this conversation, but I could be wrong. NMnita

He's probably back on the Cunard board, where he's complained about having to cruise with "NY princesses" and about how on Celebrity people who pay five times as much are forced to eat the same food as those in cheap cabins.

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