Why Knot Me Posted April 23, 2009 #151 Share Posted April 23, 2009 Not sure when you are sailing but the remarkable Alex Forbes is currently the Concierge on the Gem. I believe he will be there until some time in June. Ahh yes, May is when I'm cruising, so you answered my question. Thanks! Link to comment Share on other sites More sharing options...
Tideone Posted April 23, 2009 #152 Share Posted April 23, 2009 We had the best of both worlds on our Spirit cruise earlier this month... we started out with Karan as our conceirge but he got off in Belize and Erica replaced him... We weren't sure what to expect but Erica was fantastic... she was everywhere... she was in Cagney's every morning at breakfast and again at lunch... She even came by our suite every afternoon to see if there was anything she could do... But she was a lifesaver on our last day when she led us off the ship in front of all the other passengers.... If we had not had her we would have missed our flight since several people have said they did not get through customs until after noon... Link to comment Share on other sites More sharing options...
EileenN Posted April 24, 2009 #153 Share Posted April 24, 2009 Karan said it's a guy named Ryan from the Philippines. He also said that Ryan was also a butler on the Gem with him. That is great news. We also know Ryan and he was awesome as our butler on the Gem in the Courtyard Villa. After a while, you really do get to know the crew members each trip. I can't remember meeting a crew member that I didn't like. Link to comment Share on other sites More sharing options...
GORDONCHICK Posted April 24, 2009 #154 Share Posted April 24, 2009 That is great news. We also know Ryan and he was awesome as our butler on the Gem in the Courtyard Villa. After a while, you really do get to know the crew members each trip. I can't remember meeting a crew member that I didn't like. Glad I could help! Link to comment Share on other sites More sharing options...
Tomct Posted June 5, 2009 #155 Share Posted June 5, 2009 I'm a little late posting after our Spirit cruise returning on May 8th, but here's what I have to report: Our Captain was Kenneth Harstrom, and we were fortunate to meet and speak with this fine man a couple of times. Hotel Director Sean Wurmhoeringer has just returned on May 29th, after Frank Hasenwinkel's outstanding job filling in. You are in great hands with either of these professionals. Erika Heim has left on vacation from her Concierge position, and Bruce Van Der Boon is filling in. Bruce is normally the Group Service Coordinator. Panos Trigas is the F&B Manager, and Manny Hernandez the Bar Manager. Gede is a great bartender in Champagne Charlies, and also heads the martini clinics. Paul Scally is the Cruise Director. For those needing help at the Front Desk, look for the manager "Bon" Villaluz if you need that level of assistance, though she is currently on vacation. We didn't have any problems, but she was very helpful with a complicated question I had, and she went "above and beyond" in getting the answer. As long as I was "taking names", I might add a couple of our favorites: An assistant Maitre D' in Lattratoria was terrific, and was especially nice to our young granddaugher, as well as entertaining. If you have little ones, it will be worth the visit to see Suharyanto, who goes by the nickname "Harry". He took the paper children's menu and made a frog that could jump out of it. We ate in Cagney's a number of times, and the whole staff is great. The names I recall were a waitress named Rogleizo Nanad, who likes to be called J Lo, and a young hostess named Rashada Faustino. They too went out of their way to make our GD feel special. In Windows, look for Kelton Fox, who was working with Aldo Ray. They made a great team. Another gentleman on the Spirit worthy of recognition throughout NCL is Executive Housekeeper, Ralph Lawson. We've been on maybe 5 cruises with him and our cabins have been spotless. Our cabin stewards have been terrific, and though you normally see him carrying out his supervisory duties, he's a pleasure to talk to if you happen to see him. You may catch him at a Latitudes party, M & G, or a VIP cocktail party if you happen to be invited. Link to comment Share on other sites More sharing options...
time2cruise1 Posted June 5, 2009 #156 Share Posted June 5, 2009 Hugo goes on vacation from the Dawn on 5 July until the end of August. Rosita Shandy will fill in as Hotel Director. Link to comment Share on other sites More sharing options...
Tomct Posted June 13, 2009 #157 Share Posted June 13, 2009 One addition to my note on the Spirt, is the Food and Beverage Manager is now Bernhard Schindlauer. This photo taken today shows Sean, Berhnard, Ralph, and Bruce. Link to comment Share on other sites More sharing options...
2Cruise4Ever Posted June 13, 2009 #158 Share Posted June 13, 2009 That is great news. We also know Ryan and he was awesome as our butler on the Gem in the Courtyard Villa. After a while, you really do get to know the crew members each trip. I can't remember meeting a crew member that I didn't like. Ryan was our butler on our first Dawn sailing. He's awesome! Link to comment Share on other sites More sharing options...
watchdiva Posted June 13, 2009 #159 Share Posted June 13, 2009 We met Ryan on the Pearl '07 - he was one of the butlers covering the courtyard villas and was just great! Like the energizer bunny - he was everywhere.:) Link to comment Share on other sites More sharing options...
GORDONCHICK Posted June 13, 2009 #160 Share Posted June 13, 2009 One addition to my note on the Spirt, is the Food and Beverage Manager is now Bernhard Schindlauer. This photo taken today shows Sean, Berhnard, Ralph, and Bruce. I guess as concierge, Bruce had to tone down his spikey hair? Bernhard was the F&B director when we were on the Spirit in January. Both he and Sean are old friends, and both from Austria. Link to comment Share on other sites More sharing options...
jpcdds6 Posted June 13, 2009 #161 Share Posted June 13, 2009 will be on the gem july 12th. i believe alex forbes will be our concierge. does anyone know the butler assigned to deck 9 aft? also who is the H.D. and C.D.? Link to comment Share on other sites More sharing options...
Tomct Posted June 14, 2009 #162 Share Posted June 14, 2009 I guess as concierge, Bruce had to tone down his spikey hair? Bernhard was the F&B director when we were on the Spirit in January. Both he and Sean are old friends, and both from Austria. Below is Bruce as our Group Services coordinator on the May 1 cruise. Friends on the cruise returning yesterday said he did a phenomenal job as concierge. Their large group was there for a destination wedding on the beach in Bermuda, and Bruce's experience as a wedding planner was a big bonus for them. They could not say enough about the great service provided by NCL staff from top to bottom. Link to comment Share on other sites More sharing options...
Planer's Edge Posted June 14, 2009 #163 Share Posted June 14, 2009 I heard recently that the Epic will have at least 2 Concierge's. They will initially be Alex Forbes and Karan Arora. What a team. PE Link to comment Share on other sites More sharing options...
wrestlemom Posted June 14, 2009 #164 Share Posted June 14, 2009 We will be on the Dawn 6/21/09 does anyone know who the Concierge and Butler will be we are on deck 8 AFT also the cruise director is it Jonathan? Thanks for your help Link to comment Share on other sites More sharing options...
time2cruise1 Posted June 14, 2009 #165 Share Posted June 14, 2009 I heard recently that the Epic will have at least 2 Concierge's. They will initially be Alex Forbes and Karan Arora. What a team. PE What did they do wrong to get such an "honor".:D Link to comment Share on other sites More sharing options...
time2cruise1 Posted June 14, 2009 #166 Share Posted June 14, 2009 We will be on the Dawn 6/21/09 does anyone know who the Concierge and Butler will be we are on deck 8 AFT also the cruise director is it Jonathan?Thanks for your help Anshuman will be the concierge. Link to comment Share on other sites More sharing options...
GORDONCHICK Posted June 14, 2009 #167 Share Posted June 14, 2009 I heard recently that the Epic will have at least 2 Concierge's. They will initially be Alex Forbes and Karan Arora. What a team. PE When does this start? Last time I talked to Karan, he was scheduled to go on vacation tomorrow (6/15), return to the Pearl on 9/21 and be there through late March 2010/ Link to comment Share on other sites More sharing options...
time2cruise1 Posted June 14, 2009 #168 Share Posted June 14, 2009 When does this start? Last time I talked to Karan, he was scheduled to go on vacation tomorrow (6/15), return to the Pearl on 9/21 and be there through late March 2010/ That would be about right with the Epic to be completed (if on time) May 31 2010. He would have time for a vacation and then off to France. Link to comment Share on other sites More sharing options...
BarbCT605 Posted June 14, 2009 #169 Share Posted June 14, 2009 We will be on the Dawn 6/21/09 does anyone know who the Concierge and Butler will be we are on deck 8 AFT also the cruise director is it Jonathan?Thanks for your help The four butlers on the 5/31/09 cruise were: Ravi, Anoop, Huda & Patrick. The CD is John (don't know his last name -- he's an Aussie). Link to comment Share on other sites More sharing options...
Planer's Edge Posted June 14, 2009 #170 Share Posted June 14, 2009 When does this start? Last time I talked to Karan, he was scheduled to go on vacation tomorrow (6/15), return to the Pearl on 9/21 and be there through late March 2010/ He leaves the Pearl on March 20, 2010. Then off to the Epic to assist with some training and then bring her out. Karan has come a long way in a relatively short time. PE Link to comment Share on other sites More sharing options...
Planer's Edge Posted June 14, 2009 #171 Share Posted June 14, 2009 The four butlers on the 5/31/09 cruise were: Ravi, Anoop, Huda & Patrick. The CD is John (don't know his last name -- he's an Aussie). Anoop will be going on vacation real soon and when he returns he will be going to the Pearl with Karan. The CD you are talking about is John Ibrahim. PE Link to comment Share on other sites More sharing options...
CarRex Posted June 14, 2009 #172 Share Posted June 14, 2009 Just got off the Dawn today. The current CD is John "Drop your pancakes and you sausages" Ibraham from Australia. He's just back from vacation, so he will probably be there for a while. Link to comment Share on other sites More sharing options...
wrestlemom Posted June 15, 2009 #173 Share Posted June 15, 2009 Thanks John was the CD when we were on the Dawn last year. He was great and we always knew what was going on. Link to comment Share on other sites More sharing options...
GORDONCHICK Posted June 15, 2009 #174 Share Posted June 15, 2009 He leaves the Pearl on March 20' date=' 2010. Then off to the Epic to assist with some training and then bring her out. Karan has come a long way in a relatively short time. PE[/quote'] Then Karan will be disembarking with us in Miami! Link to comment Share on other sites More sharing options...
Planer's Edge Posted June 15, 2009 #175 Share Posted June 15, 2009 Then Karan will be disembarking with us in Miami! Are you on the March 13th sailing? We are planning on it. Have you started a roll call? PE Link to comment Share on other sites More sharing options...
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