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I Got BANNED from RCCL!!!!!!


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"This makes me feel better about Cruise Critic. Thanks for reopening this thread"

 

 

Just before the thread was moved then locked - i was on the phone with RCCL here in the UK - i was put on to a lovely Manager who logged on to see the thread and couldn't believe the number of hits ( 25,000 ) at that point and promised me she'd be contacting the head office in Miami.

 

I explained to her that i know there is two sides to every story - and it wasn't helping RCCL by being silent.

 

 

And if everyone wants to help and support Scott - please try and keep comments on the OP

 

 

 

jj......

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Sorry - didn't see the update. A coworker has a 17 year old son who goes through h*ll when he flies because his name is on the terrorist watch list under the highest warning there is. He has the same name as a known terrorist who to this day is still on the loose. This is the explanation she was finally given for why a 17 year old is on the watch list (he's been on it for a few years now). Obviously once they look at him and do the searches, he's allowed to fly but it's a nightmare every time. My coworker has been trying to get this cleared but it still is not resolved. He's a minor now but what happens when he starts traveling on his own which he's planning on doing with RCCL in January? If this is what's happening to you, GOOD LUCK!

 

I think this is pretty much self-evident proof why our homeland security is a joke. Does anyone actually believe that such a dangerous terrorist, who has been on the list for years, is actually going to fly under their own name? Most likely they have 10 other names that the government doesn't even know about.

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Wow! I just read the thread and I'm not sure what's going on. Did the OP joke around in any way of doing damage to the ship or making threatening remarks about the goverment or anything that may seem extreme? There have been flights that had to land because people threatened something whether joking or in anger and they took people off planes for something like that. You can't joke around or make statements that are threatening in anyway in anger today. When speaking with the purser or steward did the OP make any threatening statements to them in any way or toward the ship or cruiseline? Saying he's a risk just sounds like they think he threatened the safety of the passengers and ship in some way. Has the OP had other complaints on his other RCCL cruises? Has he always complain about things on every cruise or was this the only time he made several trips to correct problems? I can understand why RCCL is not giving him any info as they are forcing the ball in his court at his expense. If they really believe this guy did something wrong or is a threat or just think he's a pest and want to get rid of him, they are making him pay a lawyer to find out what the reason is. They may be betting he'll just walk away from it rather than go to the expense of hiring a lawyer. At the same time if he really didn't do anything wrong, he has to find out what the deal is as he doesn't want to be accused of something he never did and banned from a cruiseline and he should want the error corrected. There is always a chance of mistaken identity and if thats the case he has to pursue it. I would think though that RCCL has to be pretty sure of a valid reason to ban him especially this close to his cruise. But is it a valid reason or heresay from the crew? It's just bizarre. I hope the OP finds out what's going on:o

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Scott,

 

I don't know if anyone has suggested it yet but if you suspect you may be on the "no fly" list then I would suggest filing a complaint with the DHS TRIP (Travel, Redress, Inquiry, Program). This is exactly what they are for. You can file the complaint on the DHS website.

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I think this is pretty much self-evident proof why our homeland security is a joke. Does anyone actually believe that such a dangerous terrorist, who has been on the list for years, is actually going to fly under their own name? Most likely they have 10 other names that the government doesn't even know about.

 

Well said!!!!!!

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Does anyone actually believe that such a dangerous terrorist, who has been on the list for years, is actually going to fly under their own name? Most likely they have 10 other names that the government doesn't even know about.

 

Of course you're right - but hey, terrorists must take vacations, too. Just like we stop answering the phone at the office, they drop their alias names and cruise like everyone else, didn't you know? ;)

 

G.

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Time to look at this differently IMO.

What if Hoops did nothing wrong, ( which appears the case) and what if RCL has done nothing wrong?( also possible) we don't know RCI's story and maybe never will. That's whats missing here. There are infinite possibilities that haven't been considered.

EX: what if contraband was found on the ship and an employee says "Oh I found it in room # ****( picking a random number to save his job) which coincidentally happened to be the last room Hoops was in?

 

What choice does RCI have if a Legal authority ( police) has told them told "gag it" until their investigation is complete.

Maybe something happened in a casino? The ones who know aren't talking could solve this mystery but likely aren't allowed to.

 

Maybe RCI is just looking out for the safety of all their passengers and are doing the right thing witrhout our knowledge?

 

I take my shoes off at the airport, risk a proctological exam, and walk through a sniffer now because of someone else's actions, and everyone of us is now subject to "inconveniences" for the greater safety of all.

 

THATS THE NEW REALITY, GET USED TO IT IT ONLY GETS WORSE FROM HERE.

 

It's really unfortunate that this has happened to one of our CC family who seems to be an upfront guy and innocent, but how does RCI security know that if the source is bad?

 

It is an emotion provoking topic so everyone is going to have a position on it. I hope it works out best for everyone including the OP!

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Also don't forget this folks; Sometimes the actions of one or just a few can tend to represent a whole company. I have had great experiences with Delta, and awful ones as well. Each time it boiled down to the persons I was dealing with, not Delta "law" per se'.

 

Although the powers that be may have in fact blacklisted Scott, I still wonder if the person (s) that did this may or may not have done the right thing.

 

So many times we hear something that RCCL has done or hasn't done, and we hold them accountable, (as well they should be) and yet it may come out later that it's a person and not "policy". Just a thought. :)

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Well I was hoping the OP had some news for us. Gosh I hope they don't close this thread. I keep checking in every 15 minutes or so, so that I don't miss out on anything. I keep thinking what would I do if this happened to me!!!

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We have our politicos who DRAG in their political point of view....Home Land Security.

 

We have others "guessing" if the Op is wrong and hiding it.

 

We have others "guessing" why RCI is not talking.

 

We have a tons of folks interested in the truth.

 

Maybe the one thing lacking is patience until the OP has had the opportunity to come back (if he so chooses) any information he might obtain.

 

But that would not be any fun! Much more fun to bash someone, bash a company, bash HLS. Guess this post has value, look at all the angst that has been released today!

 

Hang tough OP, hope it all works out for you.

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We have our politicos who DRAG in their political point of view....Home Land Security.

 

We have others "guessing" if the Op is wrong and hiding it.

 

We have others "guessing" why RCI is not talking.

 

We have a tons of folks interested in the truth.

 

Maybe the one thing lacking is patience until the OP has had the opportunity to come back (if he so chooses) any information he might obtain.

 

But that would not be any fun! Much more fun to bash someone, bash a company, bash HLS. Guess this post has value, look at all the angst that has been released today!

 

Hang tough OP, hope it all works out for you.

All very good points Jim, I don't think for a minute we, or the OP will ever get a satisfactory answer., but I sure hope I'm proved wrong...

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I am really shocked about this whole situation with FFH. I believe that he needs to have an explanation from RCI and not the clam up job they seem to be doing. Yes, there are 2 sides to every story, but when one side thinks that the best thing to do is say nothing, then it seems to be that they have something to hide or might not want to admit they now made a mistake and don't know the best way to rectify it. Hang in there, FFH! There are a lot of people on your side.

 

Anita

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Oaky, somehow I missed this post from the OP.

 

 

UPDATE****UPDATE*****UPDATE****UPDATE*****UPDATE** ***

 

I JUST got off the phone with the Executive Office Supervisor. He confirmed that I was no longer allowed to sail with RCCL or Celebrity.

 

I asked him to go into what I had done on the Brilliance, and HE SAID THERE WAS NO INCIDENT on the Brilliance! I advised him that I was told yesterday by the origional agent that I was told that this was over an Incident on the Brilliance of the Seas 1/2007, and he said that was INCORRECT INFORMATION.

 

He said their security department had identified me as a "risk", and therefore, I was "blackballed" by their company. I asked him if this was over a sailing or if I ended up on a list by the govt. He said he could not comment!

 

I said if this was brought up before 1/2007, and an alleged incident occured on another ship (That I am still not aware of) why was I allowed on the Brilliance? Why was I allowed to book new reservations? There is something quite fishy going on here, and now that it may not have been something I was aware of at all!!

I'm not sure but I have been told that the cruise lines must turn the passenger list/manifest over to Homeland Security a couple of weeks prior to a cruise. A background check is ran on each and every passenger. Since the OP wrote in the above post that RCI stated that he had been identified as a "security risk" he was not allowed to sail with RCI or Celebrity anymore. Where did this information come from? Sounds like a problem happened when HLS ran the background check. Since RCI cannot comment on it stands to reason that the government may be behind this and it would take a court to release the documents.

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I guess play the waiting game

 

1 - I have to work tomorrow,

 

2 - I have Finals for school Friday afternoon

 

3 - I work Saturday

 

4 - Leave Sunday for Miami.

 

I am waiting on a reply from my lawyer to see whats the next step on his behalf.

 

I have sent emails to both Mr Goldstein, and Mr Fain, as well as Mr Bald, the Security Director for RCCL - So waiting on any replies there.

 

I have also filed a greviance with the BBB, I doubt that will go anywhere, but its a resource!

 

Scott

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It really makes you wonder if it is there way of getting a certain cabin or something. Why all the secrecy? I'm a stockholder and I sure would like to know if this kind of thing is how they routinely handle "security risks"?

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UPDATE****UPDATE****

 

I called DHS, And TSA, and it is NOT a government thing, they said that would only effect airline travel and NOT cruise travel. They looked in some files and said they are 95% sure this did NOT come from the Govt.

 

Thanks for checking in, Scott. So . . . this is good news . . . I guess? :confused:

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It's just wierd, like i said before I don't get it.

 

At first they said it was on the Brilliance Cruise, then they backed down from their comment saying it was something that happened "at some other time",

 

If it was on another cruise, why was I allowed to go on the Brilliance Cruise? (Most recent RCCL Cruise), and again, why is this coming to light just over a week before the sailing?

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Thanks for checking in' date=' Scott. So . . . this is good news . . . I guess? :confused:[/font']

 

 

I would MUCH rather be blackballed by a cruiseline than by Homeland Security!;) (well I really don't want to be blackballed by RCCL, at least there's other cruise lines for now, rather than a mix up in TSA.)

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It's just wierd, like i said before I don't get it.

 

At first they said it was on the Brilliance Cruise, then they backed down from their comment saying it was something that happened "at some other time",

 

If it was on another cruise, why was I allowed to go on the Brilliance Cruise? (Most recent RCCL Cruise), and again, why is this coming to light just over a week before the sailing?

 

 

Too weird! They better have a good answer...as in free cruise...in the RS no less!!!! Keep plugging Scott .... we're all behind you!

 

***

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