Activating C&A Numbers?

[chicagojayhawk]

Has anyone had any issues activating their C&A number? I keep getting the below error message. I've tried on different days thinking that it needed time to synch up with the database, but still no luck. I've quadruple checked the number and it's definitely the right one...

 

"The Crown & Anchor number you entered could not be found in our files. Please check the number and try again."

Has anyone else had any issues on this front? How did it get resolved? Do I need to call C&A?

[Dockman123]

Has anyone had any issues activating their C&A number? I keep getting the below error message. I've tried on different days thinking that it needed time to synch up with the database, but still no luck. I've quadruple checked the number and it's definitely the right one...

 

"The Crown & Anchor number you entered could not be found in our files. Please check the number and try again."

 

Has anyone else had any issues on this front? How did it get resolved? Do I need to call C&A?

I know that they were having problems with the online sign up earlier this year. My DD tried numerous times and finally gave up and called. I am guessing that they are having problems again so I would just call and take care of it.

[luvscruising2007]

I had trouble as well. I just e-mailed them and they responded with my number and all was well. Good luck.

J

[mamacat3]

They are installing a new system and it is all fouled up. It's less frustrating to just call them and get it done right away. Good luck.

[firefly333]

How long has it been since you cruised? It only took about an extra week to activate, once I had my crown and anchor number. It was waiting for the number that took the longest for me.

[sammee]

This happened to me a couple weeks ago. I did it on a Friday. Even though it says you can log in right away, it didn't happen. There's a note about 72 hours somewhere in there. I was able to get in I think on Tuesday. That might have something to do with it.