Upgrade/Upsell question

[Haylilli]

If you are already booked in a mini-suite or Pentouse suite does NCL offer offer an upgrade or upsell (if the opportunity presented itself)? We have been told through NCL that they do not offer upgrades or upsells if you are already in a suite. I this true?

[texaspring]

I had an upsell on last year from Penthouse to Owners Suite. I have also had an upsell from mini-suite to Owner's Suite. It depends on availability.

[travelin okies]

We also were booked in a Penthouse Suite (PofAM deparature 9/29/07) and got a nice offer for upsell to Owners Suite through an "inventory manager" who called our local TA. At the time they called, about 30 days from sailing I think, there were 7 OS to choose from. We did take one and were very pleased with what we got for the money. We heard that two weeks later the entire ship was sold out. I agree, availability is the key.

Good luck.

[brunolvr]

If you are already booked in a mini-suite or Pentouse suite does NCL offer offer an upgrade or upsell (if the opportunity presented itself)? We have been told through NCL that they do not offer upgrades or upsells if you are already in a suite. I this true?

 

Not true, Haylilli. We were booked in an AE (aft penthouse) and were offered an upsell to the Deluxe Owner's Suite on the Pearl.

[Markandrews]

If you are already booked in a mini-suite or Pentouse suite does NCL offer offer an upgrade or upsell (if the opportunity presented itself)? We have been told through NCL that they do not offer upgrades or upsells if you are already in a suite. I this true?

 

You can be upsold from any category except A1

[Leafpeeper]

We are booked in an inside cabin because nothing else is available. The price just dropped $50 after final payment. Have you ever gotten an onboard credit after a price drop this late? I'm not expecting anything--just wondering.

[babynurse06]

We just got an upgrade from an AF to an AB on the Gem for our upcoming cruise. They called us weekend before last, so it's obviously not true.

[garycarla]

We are booked in an inside cabin because nothing else is available. The price just dropped $50 after final payment. Have you ever gotten an onboard credit after a price drop this late? I'm not expecting anything--just wondering.

No, almost never.

 

Please folks, they just asked and I answered. Can we not start another 300 reply thread about this policy? Please?

 

Now, back to the Upgrade/Upsell question. Yes, I have heard of people getting upsell to Garden Villa from Suites. Not us.

[BenP]

Last week we had a upsell from AC to the Owners Suite. Hated to give up that AC but my wife won me over with the hot tub on our deck.

[Haylilli]

We also were booked in a Penthouse Suite (PofAM deparature 9/29/07) and got a nice offer for upsell to Owners Suite through an "inventory manager" who called our local TA. At the time they called, about 30 days from sailing I think, there were 7 OS to choose from. We did take one and were very pleased with what we got for the money. We heard that two weeks later the entire ship was sold out. I agree, availability is the key.

Good luck.

 

Thank you for all the responses. It is good to know. We were told also since we were booked through a TA and not NCL the likelyhood was slim to none. Not that we are unhappy with our selections but felt like we were penalized if we booked through anyone else other than NCL. Again thank you.

[MrLee]

Thank you for all the responses. It is good to know. We were told also since we were booked through a TA and not NCL the likelyhood was slim to none. Not that we are unhappy with our selections but felt like we were penalized if we booked through anyone else other than NCL. Again thank you.

 

That is simply NOT true. We;ve been upgraded on every cruise so far (only 6 but still) and we've used a TA on all of them.

 

I really wish people wouldn't give definitive answers if they don't know for sure.

[Haylilli]

That is simply NOT true. We;ve been upgraded on every cruise so far (only 6 but still) and we've used a TA on all of them.

 

I really wish people wouldn't give definitive answers if they don't know for sure.[/quote

 

Thank you Mr Lee. Helps to hear from pre and post cruisers experiences. How great that was for you to be offered an upgrade/upsell every cruise. This is our first cruise.

[sharlon]

We leave on Oct. 28th on the Pearl. Booked an AF minisuite. Just got a call to upsell to a A4 Suite for $664 total. Now I'm trying to decide whether to tell DH or surprise him on sail date.

[mortysmama]

We're booked in a mini-suite for our Bermuda trip in May on the Dawn.

We've booked thru a TA. This will be our 4th NCL cruise and have never been offered an upsell. I would LOVE to have the chance to have an upsell. I know it's really the luck of the draw...but...

if it were going to happen...when would we hear about an upsell and from whom? Is there anything we can do to make it more of a possibility? Should I mention to my TA that I'm definitely interested? Just wondering. Jackie

[MrLee]

That is simply NOT true. We;ve been upgraded on every cruise so far (only 6 but still) and we've used a TA on all of them.

 

I really wish people wouldn't give definitive answers if they don't know for sure.[/quote

 

Thank you Mr Lee. Helps to hear from pre and post cruisers experiences. How great that was for you to be offered an upgrade/upsell every cruise. This is our first cruise.

 

As an example, on my upcoming cruise I booked (and paid for) a BD on the Dawn and was assigned a BA. I have to say I wasn't disappointed. ;)

[angeljt]

Thank you for all the responses. It is good to know. We were told also since we were booked through a TA and not NCL the likelyhood was slim to none. Not that we are unhappy with our selections but felt like we were penalized if we booked through anyone else other than NCL. Again thank you.

 

Haylilli,

The first time we booked the Dawn through a TA, and we were offered an upgrade. The second time we booked through NCL, and we were also offered an upgrade. Didn't happen on our last Dawn cruise though, but we still had a great cruise.

I hope your first cruise will be wonderful, and all you expect.

Jackie

[odblnt]

We leave on Oct. 28th on the Pearl. Booked an AF minisuite. Just got a call to upsell to a A4 Suite for $664 total. Now I'm trying to decide whether to tell DH or surprise him on sail date.

 

I'm of the "look how much I love you, dear" school of surprises. Go for it and watch his face when they escort you to that courtyard. ;)

 

I just hope you can keep the secret.

 

Pete

[sharlon]

I gave in and told him. He is thrilled to say the least!

[2tnts]

Mr Lee, how could you be soooo lucky? An upgrade every time. Do you know the winning lottery numbers?

[2tnts]

Sharlon, are you on the 5 of 14 day sailing leaving on the 28th?

[MrLee]

Mr Lee, how could you be soooo lucky? An upgrade every time. Do you know the winning lottery numbers?

 

I usually buy early, buy cheap and watch how the ship seems to be filling up. Except for the 1st and last ones, I called my TA whenever I saw a price reduction and mostly got upgrades instead of reductions. ;)

[sharlon]

Sharlon, are you on the 5 of 14 day sailing leaving on the 28th?

 

We are on the 5 day leaving on the 28th. Soooooo excited!

[Haylilli]

Haylilli,

The first time we booked the Dawn through a TA, and we were offered an upgrade. The second time we booked through NCL, and we were also offered an upgrade. Didn't happen on our last Dawn cruise though, but we still had a great cruise.

I hope your first cruise will be wonderful, and all you expect.

Jackie

Thank you Jackie. We are looking forward to this cruise. First time in Hawaii and on a cruise what a perfect way to celebrate our 30th Anniversary. Again thank you all for all the positive feedbacks.

[angeljt]

Thank you Jackie. We are looking forward to this cruise. First time in Hawaii and on a cruise what a perfect way to celebrate our 30th Anniversary. Again thank you all for all the positive feedbacks.

 

You're welcome. We've never been to Hawaii either, but I think a cruise would be a perfect way to experience the different islands. It is a perfect anniversary celebration, hope you have many more.

Good luck, and let us know how you make out. :D

Jackie

[cruise4kicks]

We've never been to Hawaii either, but I think a cruise would be a perfect way to experience the different islands.

I used to live on Oahu, and I'm taking my DH back there next year for a reunion. Even though I lived there, we're taking the cruise so he can get a taste of several of the islands! I thought this would be preferable to spending three or four days each on three different islands -- that way we'd have to skip at least one of the islands the cruise hits. And, the only way to see the lava hit the sea is either from the air or from the sea! Can't wait to see that by night!!!