Clearwater Bill Posted November 2, 2007 #1 Share Posted November 2, 2007 Is anyone having a problem with the cruise personalizer. It wont let me in to the personalizer as of 8:24 pm pacific time. Is anyone having the same problem? Link to comment Share on other sites More sharing options...
cruisinbuddy Posted November 2, 2007 #2 Share Posted November 2, 2007 I was just in mine with no problems. Do you have your booking #? The site does mess up from time to time. Good luck. Link to comment Share on other sites More sharing options...
jlp20 Posted November 2, 2007 #3 Share Posted November 2, 2007 Went on last night at, 11/1, and completed the forms without a problem. Link to comment Share on other sites More sharing options...
Seal Posted November 2, 2007 #4 Share Posted November 2, 2007 Is your cruise coming up in the next few days????sometimes I've heard that can be a problem Good Luck Nancy:D Link to comment Share on other sites More sharing options...
newrivercruiser Posted November 2, 2007 #5 Share Posted November 2, 2007 I found that it stopped working with my Netscape browser but worked with Explorer Link to comment Share on other sites More sharing options...
newrivercruiser Posted November 2, 2007 #6 Share Posted November 2, 2007 I found that it stopped working with my Netscape browser but worked with Explorer Link to comment Share on other sites More sharing options...
johno95 Posted November 3, 2007 #7 Share Posted November 3, 2007 1. does it give an error message? what is it? 2. have you gotten into the personalizer using the same name and registration number? Link to comment Share on other sites More sharing options...
Cindy Gleeson Posted November 3, 2007 #8 Share Posted November 3, 2007 I have a problem too - partly my own doing I suppose, but don't know how to correct it. I first signed into the personalizer as "Cindy" but my passport is under "Cynthia". Now I can't complete my forms - anyone know how to fix this? Link to comment Share on other sites More sharing options...
icemaiden Posted November 3, 2007 #9 Share Posted November 3, 2007 theres a thread a little further down on this, seemingly a lot of people having same problem, link below linda http://boards.cruisecritic.com/showthread.php?t=653757 Link to comment Share on other sites More sharing options...
jlp20 Posted November 3, 2007 #10 Share Posted November 3, 2007 I have a problem too - partly my own doing I suppose, but don't know how to correct it. I first signed into the personalizer as "Cindy" but my passport is under "Cynthia". Now I can't complete my forms - anyone know how to fix this? Call 1800princess. Have names and booking numbers handy for confirmation. They can reset name and password over the phone... Link to comment Share on other sites More sharing options...
Cindy Gleeson Posted November 3, 2007 #11 Share Posted November 3, 2007 JLP20 thanks for the info. I'll give it a try Cindy Link to comment Share on other sites More sharing options...
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