45 Day Letter

[BcIcemen]

What exactly is the 45 day letter?

[*Mach*]

What exactly is the 45 day letter?

 

Ahhhh... the fabled 45 day letter!!

 

When you return from a cruise and send some comments along to Carnival regarding your experience, either positive or constructive criticism, you MIGHT get the Famed 45 Day Letter back from them!

 

It's a very personalized letter thanking you for your input and taking the time to write. You'll be offered an opportunity to call, within 45 days of your next cruise, to pick an item from the Bon Voyage Department to be waiting for you in your cabin upon embarkation!

 

It's a very nice gesture on Carnival's part.

 

Should you decide to write a letter and there was someone or several someones who went above and beyond the call of duty to make your vacation special you should mention them by name. Comments from the passengers are passed along to the appropriate supervisor and are considered when bonuses and promotions come about!

 

Here's the address:

 

Guest Relations

Carnival Cruise Lines

Carnival Place

3655 NW 87 Avenue

Miami, FL. 33178-2428

[Terre]

I sent an e-mail to Bob Dickerson once about our cruise and mentioned our waiter. He forwarded the e-mail to our waiter, who in turn e-mailed me thanking me for the e-mail about him to Mr. Dickerson. He said he was surprised to get the e-mail from Mr. Dickerson and was so appreciative that I'd done that.

 

Never have gotten that 45 day letter.:(

[Gingee]

Is there a e-mail for customer service?

[BcIcemen]

Is there a e-mail for customer service?

 

I dont thik so. Use snail mail.

[sunlover58]

What do they offer you if you get the 45 day letter?

[Pegs222]

Ahhhh... the fabled 45 day letter!!

 

When you return from a cruise and send some comments along to Carnival regarding your experience, either positive or constructive criticism, you MIGHT get the Famed 45 Day Letter back from them!

 

It's a very personalized letter thanking you for your input and taking the time to write. You'll be offered an opportunity to call, within 45 days of your next cruise, to pick an item from the Bon Voyage Department to be waiting for you in your cabin upon embarkation!

 

It's a very nice gesture on Carnival's part.

 

Should you decide to write a letter and there was someone or several someones who went above and beyond the call of duty to make your vacation special you should mention them by name. Comments from the passengers are passed along to the appropriate supervisor and are considered when bonuses and promotions come about!

 

Here's the address:

 

Guest Relations

Carnival Cruise Lines

Carnival Place

3655 NW 87 Avenue

Miami, FL. 33178-2428

 

Just how late is to late to send a letter about your past cruise ;)