gfcacc Posted July 30, 2008 #1 Share Posted July 30, 2008 We are traveling in a travel agent arranged group of 28 people. On our final planning meeting 3 members of our group informed us that Princess had sent them a rather nice piece of name brand luggage with no explanation attached. Needless to say many others in the group were curious as to why only they had received this perk. Our travel agent called Princess and was told they had been randomly chosen to receive these in a promotion. What marketing genius thought that alienating everyone else in this group was a positive ploy????? I'm not sure one passenger flaunting their "free" suitcase to their fellow cruisers promotes warm fuzzy feelings about Princess. Any one else think this might not be a great idea? Link to comment Share on other sites More sharing options...
Colo Cruiser Posted July 30, 2008 #2 Share Posted July 30, 2008 Here is an in depth discussion on the free luggage factor..... http://boards.cruisecritic.com/showthread.php?t=631445&highlight=free+luggage Link to comment Share on other sites More sharing options...
Toto2Kansas Posted July 30, 2008 #3 Share Posted July 30, 2008 This was a targeted promotion for Captain's Circle members quite some time ago. Everyone did not receive it, just those targeted. Most were new to Princess or only their second or third sailing. (this could be why some in your group were included in the promotion and some were not). Are you sailing with a young group of passengers in your group? Reason I ask is that 'flaunting' and telling about a gift are two different things. Personally, I feel that Princess does these promotions occasionally and they are at random who will receive certain things. Never really gave it a second thought, and I have read many posts about this over the past year. I have always been excited for those that received it, so it was no big deal to speak of and I never felt Princess was alienating me because we didn't receive it. IMHO! Link to comment Share on other sites More sharing options...
GottoCruise Posted July 30, 2008 #4 Share Posted July 30, 2008 Our group of 16 got only 3 pcs. of luggage + (1) exchange for OBC! :eek: Link to comment Share on other sites More sharing options...
gfcacc Posted July 30, 2008 Author #5 Share Posted July 30, 2008 Most of our group are new to Princess--we have actually done several cruises with them. My question comes more from the comments made by several others inthe group who had been given no reason for the selective treatment. Personally I agree with you that such promotions can be a positive thing. My problem is the lack of communication or explanation that was given. Even our travel agent (who is excellent) was left in the lurch trying to explain this to others in the group. It would have been a much better success had Princess given some warning to our TA. Link to comment Share on other sites More sharing options...
mollyanne Posted July 30, 2008 #6 Share Posted July 30, 2008 Our group of 16 got only 3 pcs. of luggage + (1) exchange for OBC! :eek: Hey Renee! I was hoping to see a post from you so I could wish you a great time on your Alaskan cruise! I know it is coming up within days - hope you have a great time with all your family! Link to comment Share on other sites More sharing options...
choochella Posted July 30, 2008 #7 Share Posted July 30, 2008 I have planned a group cruise for 10. My brother received the luggage promotion, but has still to receive it. Do you think once final payment is made, it will show up? Should I contact my TA or Princess to find out? Anyone's thoughts? Link to comment Share on other sites More sharing options...
Sandytoes Posted July 30, 2008 #8 Share Posted July 30, 2008 We are traveling in a travel agent arranged group of 28 people. On our final planning meeting 3 members of our group informed us that Princess had sent them a rather nice piece of name brand luggage with no explanation attached. Needless to say many others in the group were curious as to why only they had received this perk. Our travel agent called Princess and was told they had been randomly chosen to receive these in a promotion. What marketing genius thought that alienating everyone else in this group was a positive ploy????? I'm not sure one passenger flaunting their "free" suitcase to their fellow cruisers promotes warm fuzzy feelings about Princess. Any one else think this might not be a great idea? I don't know about how it would promote a warm fuzzy feeling. There's a small elegant Princess luggage tag on it. No huge advertisement. I just think it was an honor to receive it. It's a really nice piece of luggage. Link to comment Share on other sites More sharing options...
skandls Posted July 30, 2008 #9 Share Posted July 30, 2008 We received the luggage - it is nice but an in between size. Larger than a carryon but smaller than our usual 26 inch checked bag. Who knows how the cruise lines decided to do their promotions? We were travelling with 9 other people and we were the only CC members and the only ones to get the luggage. Link to comment Share on other sites More sharing options...
windy12 Posted July 30, 2008 #10 Share Posted July 30, 2008 We booked two cabins and one cabin received the free luggage and one cabin did not, so I guess it really is random. Anyway, it's a nice piece of luggage but too small for a 12 night cruise. I'll save it for a weekend away. Wendy Link to comment Share on other sites More sharing options...
WinnieinWA Posted July 30, 2008 #11 Share Posted July 30, 2008 I would just be very happy for the recipients of a nice gift from Princess. Why be offended?:confused: Link to comment Share on other sites More sharing options...
captainron Posted July 31, 2008 #12 Share Posted July 31, 2008 Say Folks, So the bag is smaller than your 26 incher!!! Well if you're flying anywhere, you can cram all your light stuff into it, carry it on and stuff it in the overhead bins the same as 90% of the travelling public. Now you'll have 1.5 pieces of luggage and not have to pay extra for a second. THAT WAS EASY!!! Ciao for now!!! Link to comment Share on other sites More sharing options...
Sandytoes Posted July 31, 2008 #13 Share Posted July 31, 2008 Say Folks, So the bag is smaller than your 26 incher!!!! Samsonite 700 Series Outline 7 Expandable 29 inch Link to comment Share on other sites More sharing options...
skandls Posted July 31, 2008 #14 Share Posted July 31, 2008 Say Folks, So the bag is smaller than your 26 incher!!! Well if you're flying anywhere, you can cram all your light stuff into it, carry it on and stuff it in the overhead bins the same as 90% of the travelling public. Now you'll have 1.5 pieces of luggage and not have to pay extra for a second. THAT WAS EASY!!! Ciao for now!!! We can't carry on a 24 in suitcase. Largest is 22 inches. All I meant was that for cruises if I am allowed only one checked bag I prefer my 26 inchers as DH's shoes take up so much space. So the suitcase from Princess is nice but something I won't use for cruises. Link to comment Share on other sites More sharing options...
captainron Posted August 2, 2008 #15 Share Posted August 2, 2008 Yatta Yatta Yatta...details. You know what I meant anyway otherwise you wouldn`t have responded. Ciao for now!!! Link to comment Share on other sites More sharing options...
skandls Posted August 2, 2008 #16 Share Posted August 2, 2008 NO - What I know is that you are being very sarcastic and rude. Link to comment Share on other sites More sharing options...
Casshew Posted August 2, 2008 #17 Share Posted August 2, 2008 I would just be very happy for the recipients of a nice gift from Princess. Why be offended?:confused: I agree with this comment, I would be happy for those who received it and not jealous at all. Link to comment Share on other sites More sharing options...
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