Tip for the Princess Referral Program

[I Love NC]

Don't get stung!

 

YOU MUST refer your friends PRIOR to even placing a complimentary hold on the cabins!! John Q Public considers a deposit to be a booking, BUT Princess considers a "hold" to be a booking.

 

If you refer friends after the "complimentary hold"....none of you will qualify for the referal credits!

 

Princess told me that when a complimentary hold is placed, even on a guarantee, it is taken out of inventory.

 

Princess Policy needs to be clearer.

[paul929207]

Don't get stung!

 

YOU MUST refer your friends PRIOR to even placing a complimentary hold on the cabins!! John Q Public considers a deposit to be a booking, BUT Princess considers a "hold" to be a booking.

 

If you refer friends after the "complimentary hold"....none of you will qualify for the referal credits!

 

Princess told me that when a complimentary hold is placed, even on a guarantee, it is taken out of inventory.

 

Princess Policy needs to be clearer.

Makes sense to me. If they have a hold on a cabin, they are already considering Princess. Why would Princess pay for a referal?

[Clutterlady]

Makes sense to me. If they have a hold on a cabin, they are already considering Princess. Why would Princess pay for a referal?

 

Gotta agree......when we used the referral program we added our friends names as soon as they said they would consider the cruise! You have to be one step ahead:)

[Toto2Kansas]

Add me to the list of those that agree. Even a hold on a cabin means they are considering Princess, so why would they need to be referred?

[FLACRUISER99]

Can't figure out why they are so cheap with this after all its only $25.00

[Colo Cruiser]

This would even be before a comp hold, if they call and enquire then they will be placed into the system which would void any referral.

[I Love NC]

Colo Cruiser.....you are absolutely correct.... we all called Customer Service to see why that determination was made.......

 

Our friends were told they had requested a brochure in 2005....and as such had a "pending Captain's Club number" BUT THEY HAVE NEVER BEEN ON A PRINCESS SHIP!! AND they had a cabin on hold!

 

Then I called and it was further explained to me that the HOLD made the $25 referral program void! HOLD to Princess is the same as deposit for purchasing the product.

 

Offer a "Product" to customers and hide the fine print!!!