bluesea777

November in Europe ... Escape is a better ship as Viva is good for warm weather. Our son, his gf and some friends are on Escape in Nov!

One thing we didn't like while on Viva and will not go on Viva or Prima, and possibly the Aqua, again .... The bars on the Viva carry limited alcohol and can only serve drinks that are on the menu pertaining to the bar. Several drinks are pre-mixed and are often too sweet. We asked for several martinis (that we have had many times before on other NCL ships) from various bars but were refused as they did not carry the liquor needed for the martinis. Cosmopolitan was pre-mixed (and tasted too sweet). The so-called Sail & Sustain cocktails are so sweet and were quite undrinkable to us. Viva is a lovely ship with very nice regular balcony rooms, great restaurants, etc, but the bars were not for us (and we do not even drink a lot). Cut-backs.

That was not with NCL, right? Your signature said you were with RCL to Caribbean, not NCL.

Coral’s sister Island is currently in dry dock in Palermo.

About 30 mins after I got the above reply email, I received an email from a CVP!! Thank you!

No joy .... it automatically changed from /en-us to /en-int - no sign of Live Chat icon. At the beginning (as I remembered) when I was registering, the country Bermuda immediately popped up and remained shaded meaning I wasn't able to change it. It's the IP address ... IRONICALLY, Princess registers her ships in Bermuda, yet we cannot have the Live Chat icon popped up for us to use. In the meantime I got a CVP ...

Thanks, I've just fired off an email. Now we wait to hear from them, if ever ... 😶 P.S. Just received the auto reply ..... Dear Valued Princess Guest, Thank you for your patience with us while we respond to your request. Our Onboard & Post Cruise Contacts team are extremely busy and have very high volumes at the moment, which means it’s taking longer than we’d like to get back to you with a full response. 😶😶

My husband (I'm hearing impaired) called that number - spent a good 30 mins trying to get them to understand about the no Live Chat icon appearing, not hearing from Princess after I twice requested for a CVP to be assigned to me, etc. They said they'd forward our issues to Princess and we should be hearing from them in an hour .... this was 4.5 hours ago! And by the way, they're in the Philippines ..... 😶

Looks like this IS the issue that we are in Bermuda! Can you please email me (ammcghee at ibl dot bm) as I would like to ask a favour ... can you refer me to your CVP or if they're too busy (too many cleients) perhaps they can refer one to me? I'm hearing impaired and my husband called the Princess number and he spent a good 30 mins with the people at other end. Also I went online and requested a CVP twice, and they never got back to me. I'm mystified and also a bit frustrated. We are Diamond with NCL and I have my own PPC with NCL and I use the NCL's chat several times. We are looking into booking 2 more cruises with Princess but I'm very reluctant to book further cruises because of the Live Chat and no CVP issues. Many thanks. Ann-Mary.

Thank you! I am logged in but I do not see that gold/brown icon at all. I'm on PC using Edge. I'll have to try my iPad. P.S. I love reading your reviews!!

No help .... I am already logged in and can see the one cruise that we booked, but .... I do not see Live Chat anywhere. May I see yours? So I have an idea as to what it looks like. Thanks.

Hello all, we booked our first Princess Cruise two months ago via online. We booked it with old Premier package and now I'm trying to have it upgraded/changed to the new Premier. I cannot find the Live/Online Chat (icon or whatever) anywhere - either on my PC or iPhone. I have read that people has been using it but not me. Is it because we're rookies? Can you please advise? Also I would like to be assigned to a PVP - can you please advise on how I can get one? TIA!

The shutter button has to be on the right side of phone when you take the landscape photos. Perhaps you can invest in one of these - I use it a LOT when travelling, in tour buses, on boat trips, and LOVE this dongle!! I just hold phone up in one hand and click on the remote in my other hand. Works so beautifully. Amazon.com: Wireless Camera Remote Shutter for Smartphones (2 Pack), zttopo Wireless Phone Camera Remote Control Compatible with iPhone/Android Cell Phone - Create Amazing Photos and Selfies, Wrist Strap Included : Cell Phones & Accessories BEAUTIFUL photos of Quebec City and the JOY!

If it were us, we'd be happy with the new itinerary: FULL day in Tortola and not having to go to Bermuda - in mid-December. If Bermuda is still on itinerary, chances are: seas might be rough, and if there are high surf and high winds surrounding Bermuda the ship will NOT come here. Also, it's mid-December - short days, cool, and the sea will be too cold to swim in. We've had ships by-pass Bermuda due to high surf and/or high winds during the winter. Enjoy the full day in Tortola!

Remember the minimum euro note is 5 euro. The 1 and 2 euros are coins, and it makes harder (or impossible) for the crew to exchange euro coins. Therefore, stick with paper notes. I remember seeing somewhere that the $2 US notes aren't as easy to exchange in foreign banks as the other notes.